193 lines
8.5 KiB
Python
193 lines
8.5 KiB
Python
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import os
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import logging
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from yuxi.channel.extensions.intercom.types import IntercomAccount
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logger = logging.getLogger(__name__)
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class IntercomConfigAdapter:
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def list_account_ids(self, config: dict) -> list[str]:
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accounts = config.get("channels", {}).get("intercom", {}).get("accounts", {})
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if accounts:
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return list(accounts.keys())
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if os.getenv("INTERCOM_ACCESS_TOKEN"):
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return ["default"]
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return []
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async def resolve_account(self, account_id: str, config: dict | None = None) -> dict:
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account = self._resolve_account_dataclass(account_id, config or {})
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return {
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"account_id": account.account_id,
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"access_token": account.access_token,
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"webhook_secret": account.webhook_secret,
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"admin_id": account.admin_id,
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"dm_policy": account.dm_policy,
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"allow_from": account.allow_from,
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"auto_skip_closed": account.auto_skip_closed,
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"auto_skip_snoozed": account.auto_skip_snoozed,
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"handoff_policy": account.handoff_policy,
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"datacenter": account.datacenter,
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}
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def _resolve_account_dataclass(self, account_id: str, config: dict) -> IntercomAccount:
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channel_cfg = config.get("channels", {}).get("intercom", {})
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accounts = channel_cfg.get("accounts", {})
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account_cfg = accounts.get(account_id, {}) if accounts else channel_cfg
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access_token = self._resolve_token(account_cfg.get("accessToken"), "INTERCOM_ACCESS_TOKEN")
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webhook_secret = self._resolve_token(account_cfg.get("webhookSecret"), "INTERCOM_WEBHOOK_SECRET")
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admin_id = account_cfg.get("adminId") or os.getenv("INTERCOM_ADMIN_ID", "")
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return IntercomAccount(
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account_id=account_id,
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access_token=access_token,
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webhook_secret=webhook_secret,
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admin_id=admin_id,
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dm_policy=account_cfg.get("dmPolicy", "open"),
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allow_from=account_cfg.get("allowFrom", []),
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auto_skip_closed=account_cfg.get("autoSkipClosed", True),
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auto_skip_snoozed=account_cfg.get("autoSkipSnoozed", True),
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handoff_policy=account_cfg.get("handoffPolicy", "ignore"),
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datacenter=account_cfg.get("datacenter", "us"),
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)
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@staticmethod
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def _resolve_token(account_value: str | None, env_key: str) -> str:
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if account_value is not None:
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if account_value == "none":
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return ""
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if account_value.startswith("$"):
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env_val = os.environ.get(account_value.strip("${}"), "")
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return env_val
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return account_value
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return os.environ.get(env_key, "")
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def is_configured(self, account: dict) -> bool:
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return bool(account.get("access_token"))
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def is_enabled(self, account: dict, config: dict) -> bool:
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return True
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def disabled_reason(self, account: dict, config: dict) -> str:
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return ""
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def unconfigured_reason(self, account: dict, config: dict) -> str:
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if self.is_configured(account):
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return ""
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return "Missing required credential: accessToken"
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def describe_account(self, account: dict, config: dict) -> dict:
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return {
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"account_id": account.get("account_id", ""),
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"dm_policy": account.get("dm_policy", "open"),
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"handoff_policy": account.get("handoff_policy", "ignore"),
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}
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def default_account_id(self, config: dict) -> str:
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return config.get("channels", {}).get("intercom", {}).get("default_account", "default")
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def resolve_allow_from(self, config: dict, account_id: str | None = None) -> list[str] | None:
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channel_cfg = config.get("channels", {}).get("intercom", {})
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accounts = channel_cfg.get("accounts", {})
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if account_id and account_id in accounts:
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return accounts[account_id].get("allowFrom")
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return channel_cfg.get("allowFrom")
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def format_allow_from(self, config: dict, account_id: str | None, allow_from: list[str | int]) -> list[str]:
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return [str(entry) for entry in allow_from]
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def has_configured_state(self, config: dict) -> bool:
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accounts = config.get("channels", {}).get("intercom", {}).get("accounts", {})
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if accounts:
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for account_cfg in accounts.values():
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if account_cfg.get("accessToken") or account_cfg.get("accessToken") is None:
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return True
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return bool(os.getenv("INTERCOM_ACCESS_TOKEN"))
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def has_persisted_auth_state(self, config: dict) -> bool:
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accounts = config.get("channels", {}).get("intercom", {}).get("accounts", {})
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if accounts:
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for account_cfg in accounts.values():
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if account_cfg.get("accessToken"):
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return True
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return False
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def config_schema(self) -> dict:
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return {
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"$schema": "https://json-schema.org/draft-07/schema#",
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"type": "object",
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"title": "Intercom 渠道配置",
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"properties": {
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"accounts": {
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"type": "object",
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"title": "账户列表",
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"description": "Intercom 账户配置，key 为账户 ID",
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"additionalProperties": {
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"type": "object",
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"properties": {
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"accessToken": {
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"type": "string",
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"title": "Access Token",
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"description": "Intercom Access Token (Settings > Developer Hub > Access Tokens)",
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"x-ui-password": True,
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},
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"webhookSecret": {
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"type": "string",
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"title": "Webhook Secret",
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"description": "用于验证 Webhook 请求的 HMAC 密钥",
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"x-ui-password": True,
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},
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"adminId": {
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"type": "string",
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"title": "Admin ID",
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"description": "Bot 的管理员 ID（留空则自动从 API 获取）",
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},
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"dmPolicy": {
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"type": "string",
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"title": "DM 安全策略",
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"enum": ["open", "pairing", "allowlist", "disabled"],
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"default": "open",
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},
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"allowFrom": {
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"type": "array",
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"title": "白名单 Contact ID",
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"items": {"type": "string"},
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"description": "仅 dmPolicy=allowlist 时生效，格式: contact_xxx 或 lead_xxx",
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},
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"autoSkipClosed": {
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"type": "boolean",
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"title": "跳过已关闭会话",
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"default": True,
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},
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"autoSkipSnoozed": {
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"type": "boolean",
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"title": "跳过已暂停会话",
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"default": True,
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},
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"handoffPolicy": {
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"type": "string",
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"title": "人工接管策略",
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"enum": ["ignore", "note_only", "continue"],
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"default": "ignore",
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"description": "检测到人工接管后的行为",
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},
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"datacenter": {
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"type": "string",
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"title": "数据中心",
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"enum": ["us", "eu", "au"],
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"default": "us",
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"description": "Intercom 数据中心区域",
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},
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},
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"required": ["accessToken"],
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},
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},
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"default_account": {
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"type": "string",
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"title": "默认账户",
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"default": "default",
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},
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},
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}
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