{
  "id": "freshdesk",
  "name": "Freshdesk / Freshchat",
  "version": "0.1.0",
  "label": "Freshdesk/Freshchat",
  "aliases": ["freshworks", "freshchat"],
  "description": "Freshdesk and Freshchat channel plugin supporting direct chat, text/image/file messages, quick replies, cards, and block streaming for customer support integration",
  "author": "ForcePilot",
  "order": 70,
  "dependencies": ["httpx"],
  "python_requires": ">=3.12",
  "capabilities": {
    "chat_types": ["direct"],
    "message_types": ["text", "image", "file"],
    "interactions": [],
    "reactions": false,
    "typing_indicator": false,
    "threads": false,
    "edit": false,
    "unsend": false,
    "reply": true,
    "media": true,
    "native_commands": false,
    "polls": false,
    "group_management": false,
    "streaming": true,
    "streaming_mode": "block",
    "block_streaming": true,
    "block_streaming_chunk_min_chars": 300,
    "block_streaming_chunk_max_chars": 1500,
    "block_streaming_chunk_break_preference": "paragraph"
  },
  "enabled": true
}