Kris
2ddcf1cc55
新增 Intercom 渠道扩展，支持在 Yuxi 平台中集成 Intercom 客服渠道。 包含以下功能模块： - client: Intercom API 客户端封装 - config: 渠道配置管理 - gateway: SSE/WebSocket 网关接入 - webhook: Webhook 事件处理 - streaming: 流式消息处理 - format: 消息格式转换 - outbound: 外发消息管理 - handoff: 转人工会话切换 - pairing: 用户配对与绑定 - security: 安全签名校验 - dedupe: 消息去重 - monitor: 渠道状态监控 - status: 会话状态管理 - session_guard: 会话防护 - types: 类型定义
44 lines
1.6 KiB
Python
44 lines
1.6 KiB
Python
import secrets
|
|
import time
|
|
import logging
|
|
|
|
logger = logging.getLogger(__name__)
|
|
|
|
_PAIRING_CODES: dict[str, tuple[str, float]] = {}
|
|
_CODE_TTL_SECONDS = 300
|
|
|
|
|
|
class IntercomPairing:
|
|
id_label = "intercomContactId"
|
|
|
|
async def generate_code(self, peer_id: str) -> str:
|
|
code = f"{secrets.randbelow(1_000_000):06d}"
|
|
_PAIRING_CODES[peer_id] = (code, time.monotonic())
|
|
logger.info("Intercom pairing code generated for contact %s", peer_id)
|
|
return code
|
|
|
|
async def verify_code(self, peer_id: str, code: str) -> bool:
|
|
stored = _PAIRING_CODES.get(peer_id)
|
|
if stored is None:
|
|
return False
|
|
stored_code, created_at = stored
|
|
if time.monotonic() - created_at > _CODE_TTL_SECONDS:
|
|
_PAIRING_CODES.pop(peer_id, None)
|
|
logger.info("Intercom pairing code expired for contact %s", peer_id)
|
|
return False
|
|
if not secrets.compare_digest(stored_code, code):
|
|
return False
|
|
_PAIRING_CODES.pop(peer_id, None)
|
|
logger.info("Intercom pairing code verified for contact %s", peer_id)
|
|
return True
|
|
|
|
def normalize_allow_entry(self, entry: str) -> str:
|
|
stripped = entry.strip()
|
|
for prefix in ("intercom:", "contact:"):
|
|
if stripped.lower().startswith(prefix):
|
|
stripped = stripped[len(prefix) :].strip()
|
|
return stripped
|
|
|
|
async def notify_approval(self, config: dict, peer_id: str, account_id: str | None = None) -> None:
|
|
logger.info("Intercom pairing approved for contact %s (account=%s)", peer_id, account_id or "default")
|