Kris
432d5db970
完成Help Scout渠道的完整功能实现，包含API客户端、webhook处理、轮询同步、自动回复、工单标签分配、客户资料管理等核心能力，附带完整的配置Schema与插件元信息
45 lines
1.1 KiB
Python
45 lines
1.1 KiB
Python
from __future__ import annotations
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import hashlib
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import hmac
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import logging
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import os
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logger = logging.getLogger(__name__)
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class HelpScoutWebhookHandler:
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def __init__(self, queue):
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self._queue = queue
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async def handle(self, payload: dict) -> dict:
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event_type = payload.pop("_event_type", "unknown")
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logger.debug(
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"Help Scout webhook received: type=%s conversation_id=%s",
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event_type,
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payload.get("conversation", {}).get("id", "N/A"),
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)
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if self._queue is not None:
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await self._queue.put((event_type, payload))
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return {"status": "ok"}
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@staticmethod
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def verify_signature(raw_body: bytes, signature: str) -> bool:
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secret = os.getenv("HELPSCOUT_WEBHOOK_SECRET", "")
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if not secret:
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logger.warning("HELPSCOUT_WEBHOOK_SECRET not set — skipping signature verification")
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return True
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if not signature:
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return False
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expected = hmac.new(
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secret.encode(),
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raw_body,
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hashlib.sha1,
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).hexdigest()
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return hmac.compare_digest(expected, signature)
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