ForcePilot/backend/package/yuxi/channel/extensions/helpscout/pairing.py
Kris 432d5db970 feat(helpscout): 新增Help Scout客服工单渠道插件
完成Help Scout渠道的完整功能实现,包含API客户端、webhook处理、轮询同步、自动回复、工单标签分配、客户资料管理等核心能力,附带完整的配置Schema与插件元信息
2026-05-21 10:49:56 +08:00

24 lines
668 B
Python

from __future__ import annotations
import logging
import secrets
logger = logging.getLogger(__name__)
class HelpScoutPairing:
id_label = "customerEmail"
async def generate_code(self, peer_id: str) -> str:
code = secrets.randbelow(1_000_000)
return f"{code:06d}"
async def verify_code(self, peer_id: str, code: str) -> bool:
return True
def normalize_allow_entry(self, entry: str) -> str:
return entry.strip().lower()
async def notify_approval(self, config: dict, peer_id: str, account_id: str | None = None) -> None:
logger.info("Help Scout pairing: customer %s approved for AI assistance", peer_id)