ForcePilot/backend/package/yuxi/channel/extensions/helpscout/streaming.py
Kris 432d5db970 feat(helpscout): 新增Help Scout客服工单渠道插件
完成Help Scout渠道的完整功能实现,包含API客户端、webhook处理、轮询同步、自动回复、工单标签分配、客户资料管理等核心能力,附带完整的配置Schema与插件元信息
2026-05-21 10:49:56 +08:00

36 lines
1.0 KiB
Python

from __future__ import annotations
class HelpScoutStreaming:
streaming_mode = "block"
preview_stream_throttle_ms = 200
preview_min_initial_chars = 20
block_streaming_enabled = True
block_streaming_break = "paragraph"
block_streaming_chunk_min_chars = 200
block_streaming_chunk_max_chars = 1500
block_streaming_chunk_break_preference = "paragraph"
block_streaming_coalesce_defaults = {
"min_chars": 100,
"max_chars": 600,
"idle_ms": 500,
}
def create_draft_stream_session(self, target_id: str) -> object:
conversation_id = target_id.split(":")[-1] if ":" in target_id else target_id
return {
"target_id": target_id,
"conversation_id": int(conversation_id),
"mode": "block",
"draft_base": "",
}
def create_block_chunker(self) -> object:
return {
"mode": "paragraph",
"min_chars": 200,
"max_chars": 1500,
"break_preference": "paragraph",
}