Kris
d523babb91
新增 Lazada 渠道扩展，支持在 Yuxi 平台中集成 Lazada 电商客服渠道。 包含以下功能模块： - client: Lazada API 客户端封装 - config: 渠道配置管理 - gateway: SSE/WebSocket 网关接入 - webhook: Webhook 事件处理 - outbound: 外发消息管理 - pairing: 用户配对与绑定 - security: 安全校验 - signature: 请求签名验证 - dedupe: 消息去重 - monitor: 渠道状态监控 - status: 会话状态管理 - session: 会话管理 - tools: Agent 工具集成 - tools_config: 工具配置 - types: 类型定义
303 lines
8.8 KiB
Python
303 lines
8.8 KiB
Python
from __future__ import annotations
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import logging
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from .client import LazadaAPIError
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from .gateway import LazadaGateway
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from .types import OutboundResult
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logger = logging.getLogger(__name__)
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class LazadaOutbound:
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def __init__(self, gateway: LazadaGateway):
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self._gateway = gateway
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async def send_text(
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self,
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session_id: str,
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content: str,
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*,
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translate_txt: str | None = None,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "1",
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"txt": content[:2000],
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}
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if translate_txt:
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payload["translateTxt"] = translate_txt
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 文本消息失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_image(
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self,
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session_id: str,
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img_url: str,
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width: int = 800,
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height: int = 600,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "3",
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"img_url": img_url,
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"width": str(width),
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"height": str(height),
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 图片消息失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_product_card(
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self,
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session_id: str,
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item_id: str,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "10006",
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"item_id": item_id,
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 商品卡片失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_order_card(
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self,
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session_id: str,
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order_id: str,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "10007",
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"order_id": order_id,
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 订单卡片失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def recall_message(
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self,
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message_id: str,
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session_id: str,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"message_id": message_id,
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}
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resp = await self._gateway.client.call(
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"/im/message/recall",
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method="POST",
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params=payload,
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)
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return OutboundResult(
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success=True,
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message_id=message_id,
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("撤回 Lazada 消息失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_emoji(
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self,
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session_id: str,
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emoji_text: str,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "4",
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"txt": emoji_text,
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada Emoji 消息失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_video(
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self,
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session_id: str,
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video_id: str,
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width: int = 800,
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height: int = 600,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "6",
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"video_id": video_id,
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"width": str(width),
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"height": str(height),
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 视频消息失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_coupon(
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self,
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session_id: str,
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promotion_id: str,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "10008",
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"promotion_id": promotion_id,
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 优惠券失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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async def send_invite_follow(
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self,
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session_id: str,
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) -> OutboundResult:
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try:
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payload = {
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"session_id": session_id,
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"template_id": "10010",
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}
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resp = await self._gateway.client.call(
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"/im/message/send",
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method="POST",
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params=payload,
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)
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data = resp.get("data", {})
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return OutboundResult(
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success=True,
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message_id=data.get("message_id", ""),
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raw_response=resp,
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)
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except LazadaAPIError as e:
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logger.error("发送 Lazada 邀请关注失败: %s", e)
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return OutboundResult(
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success=False,
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error=str(e),
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error_code=e.code,
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raw_response=e.raw,
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)
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