Kris
1476e82ef0
新增拼多多（Pinduoduo）渠道扩展，支持在 Yuxi 平台中集成拼多多电商客服渠道。 包含以下功能模块： - client: 拼多多 API 客户端封装 - config: 渠道配置管理 - gateway: SSE/WebSocket 网关接入 - webhook: Webhook 事件处理 - outbound: 外发消息管理 - pairing: 用户配对与绑定 - security: 安全校验 - signature: 请求签名验证 - token: Token 管理 - dedupe: 消息去重 - monitor: 渠道状态监控 - status: 会话状态管理 - tools: Agent 工具集成 - window: 窗口管理 - types: 类型定义
93 lines
2.9 KiB
Python
93 lines
2.9 KiB
Python
from __future__ import annotations
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import logging
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from yuxi.channel.extensions.pinduoduo.client import PddCSClient
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from yuxi.channel.extensions.pinduoduo.format import (
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pdd_split_long_text,
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pdd_strip_markdown,
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)
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from yuxi.channel.extensions.pinduoduo.types import PinduoduoAccount
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from yuxi.channel.extensions.pinduoduo.window import PinduoduoWindowTracker
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logger = logging.getLogger(__name__)
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class PinduoduoOutbound:
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def __init__(
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self,
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cs_client: PddCSClient,
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account: PinduoduoAccount,
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window_tracker: PinduoduoWindowTracker | None = None,
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):
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self._cs = cs_client
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self._account = account
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self._window_tracker = window_tracker
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async def send_text(
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self,
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session_id: str,
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buyer_id: str,
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content: str,
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) -> None:
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if self._window_tracker and not self._window_tracker.can_reply(buyer_id):
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logger.warning(
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"48h 窗口期已过，跳过发送 buyer=%s session=%s",
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buyer_id,
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session_id,
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)
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return
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clean = pdd_strip_markdown(content)
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if len(clean) <= 2000:
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await self._send_single(session_id, buyer_id, clean)
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else:
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chunks = pdd_split_long_text(clean)
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for chunk in chunks:
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await self._send_single(session_id, buyer_id, chunk)
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async def _send_single(self, session_id: str, buyer_id: str, text: str) -> None:
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try:
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await self._cs.send_text(
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session_id=session_id,
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from_user=self._account.mall_id,
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to_user=buyer_id,
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mall_id=self._account.mall_id,
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content=text,
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)
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except Exception:
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logger.exception(
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"Failed to send text to buyer=%s in session=%s",
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buyer_id,
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session_id,
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)
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async def send_image(self, session_id: str, buyer_id: str, image_url: str) -> None:
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try:
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await self._cs.send_image(
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session_id=session_id,
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from_user=self._account.mall_id,
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to_user=buyer_id,
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mall_id=self._account.mall_id,
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image_url=image_url,
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)
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except Exception:
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logger.exception("Failed to send image to buyer=%s", buyer_id)
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async def send_order_card(self, session_id: str, buyer_id: str, order_sn: str) -> None:
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try:
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await self._cs.send_order_card(
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session_id=session_id,
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from_user=self._account.mall_id,
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to_user=buyer_id,
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mall_id=self._account.mall_id,
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order_sn=order_sn,
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)
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except Exception:
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logger.exception(
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"Failed to send order card to buyer=%s, order=%s",
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buyer_id,
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order_sn,
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)
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