---
name: Opportunity Approval Investigation
description: Diagnose inconsistent approval checkbox behavior on Opportunities and propose a remediation plan.
tags: investigation, triage, opportunity, approval-process
---

A user has reported the following bug: "When an Opportunity moves to Proposal/Price Quote with a Discount ≥ 20% or ACV ≥ $100k, the Approval Required checkbox should be checked. Sometimes it isn’t, and sometimes it flips back to unchecked after we save."

Let's investigate, uncover the problem and plan an approach to fix it.