mirror of
https://github.com/forcedotcom/afv-library.git
synced 2026-08-06 15:59:59 +08:00
105 lines
4.3 KiB
JSON
105 lines
4.3 KiB
JSON
|
{
|
|||
|
|
"sections": [
|
|||
|
|
"title",
|
|||
|
|
"description",
|
|||
|
|
"fields",
|
|||
|
|
"usage",
|
|||
|
|
"associated_objects"
|
|||
|
|
],
|
|||
|
|
"title": "SOSSession - Data API",
|
|||
|
|
"description": "This object is automatically created for each SOS session and stores information about the session. This object is available in API versions 34.0 and later.",
|
|||
|
|
"fields_columns": [
|
|||
|
|
"type",
|
|||
|
|
"properties",
|
|||
|
|
"description"
|
|||
|
|
],
|
|||
|
|
"fields": {
|
|||
|
|
"AppVersion": {
|
|||
|
|
"type": "string",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "The version of the customer’s mobile application in which SOS is implemented."
|
|||
|
|
},
|
|||
|
|
"CaseId": {
|
|||
|
|
"type": "reference",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "The ID of the case that’s associated with the SOS session."
|
|||
|
|
},
|
|||
|
|
"ContactId": {
|
|||
|
|
"type": "reference",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "The ID of the contact that’s associated with the SOS session."
|
|||
|
|
},
|
|||
|
|
"DeploymentId": {
|
|||
|
|
"type": "reference",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "The ID of the SOS deployment that the SOS session originated from."
|
|||
|
|
},
|
|||
|
|
"EndTime": {
|
|||
|
|
"type": "dateTime",
|
|||
|
|
"properties": "Create, Filter, Nillable, Sort, Update",
|
|||
|
|
"description": "The time that the SOS session ended."
|
|||
|
|
},
|
|||
|
|
"IpAddress": {
|
|||
|
|
"type": "string",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "To protect the customer’s privacy, this field is now blank."
|
|||
|
|
},
|
|||
|
|
"LastReferencedDate": {
|
|||
|
|
"type": "dateTime",
|
|||
|
|
"properties": "Filter, Nillable, Sort",
|
|||
|
|
"description": "The date and time that the session record was last referenced by a user."
|
|||
|
|
},
|
|||
|
|
"LastViewedDate": {
|
|||
|
|
"type": "dateTime",
|
|||
|
|
"properties": "Filter, Nillable, Sort",
|
|||
|
|
"description": "The date and time that the session record was last viewed."
|
|||
|
|
},
|
|||
|
|
"Name": {
|
|||
|
|
"type": "string",
|
|||
|
|
"properties": "Autonumber, Defaulted on create, Filter, Sort",
|
|||
|
|
"description": "The name of the session."
|
|||
|
|
},
|
|||
|
|
"OpentokSession": {
|
|||
|
|
"type": "encryptedstring",
|
|||
|
|
"properties": "Create, Nillable, Update",
|
|||
|
|
"description": "The ID of the OpenTok session that’s associated with the SOS video call."
|
|||
|
|
},
|
|||
|
|
"OwnerId": {
|
|||
|
|
"type": "reference",
|
|||
|
|
"properties": "Create, Defaulted on create, Filter, Group, Sort, Update",
|
|||
|
|
"description": "The ID of the session record’s owner."
|
|||
|
|
},
|
|||
|
|
"SessionDuration": {
|
|||
|
|
"type": "int",
|
|||
|
|
"properties": "Filter, Group, Nillable, Sort",
|
|||
|
|
"description": "The amount of time that the SOS session lasted."
|
|||
|
|
},
|
|||
|
|
"SessionRecordingUrl": {
|
|||
|
|
"type": "url",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "The URL where the SOS session recording is stored."
|
|||
|
|
},
|
|||
|
|
"SosVersion": {
|
|||
|
|
"type": "string",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "The version of SOS that was used in your organization’s mobile application when this session occurred."
|
|||
|
|
},
|
|||
|
|
"StartTime": {
|
|||
|
|
"type": "dateTime",
|
|||
|
|
"properties": "Create, Filter, Nillable, Sort, Update",
|
|||
|
|
"description": "The time that the SOS session began."
|
|||
|
|
},
|
|||
|
|
"SystemInfo": {
|
|||
|
|
"type": "string",
|
|||
|
|
"properties": "Create, Filter, Group, Nillable, Sort, Update",
|
|||
|
|
"description": "Information about the customer’s mobile device from which the SOS call originated, such as the device’s operating system."
|
|||
|
|
},
|
|||
|
|
"WaitDuration": {
|
|||
|
|
"type": "int",
|
|||
|
|
"properties": "Filter, Group, Nillable, Sort",
|
|||
|
|
"description": "The amount of time the customer waited before an agent accepted the SOS session and the call began."
|
|||
|
|
}
|
|||
|
|
},
|
|||
|
|
"usage": "Use this object to query and manage SOS session records.",
|
|||
|
|
"associated_objects": "This object has the following associated objects. Unless noted, they are available in the same API version as this object.\n\n- **SOSSessionFeed**: Feed tracking is available for the object.\n- **SOSSessionHistory**: History is available for tracked fields of the object.\n- **SOSSessionOwnerSharingRule**: Sharing rules are available for the object.\n- **SOSSessionShare**: Sharing is available for the object."
|
|||
|
|
}
|