afv-library/prompts/getting-started/create-assignment-rules.md

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2025-12-12 04:39:09 +08:00
---
name: High Priority Case Assignment Rule
description: Create an assignment rule that automatically routes high priority Cases to a specific queue or user for immediate attention.
tags: salesforce, case-management, assignment-rules, automation, admin
---
Add an Assignment Rule that automatically assigns new Cases with Priority = High to a specific queue or user.