afv-library/skills/investigating-agentforce-d360/assets/dc/feedback_details.sql

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@W-22707610 feat: add investigating-agentforce-d360 skill Data Cloud 360° view of a single Agentforce session — DC-only, zero Splunk dependency. Pulls 24 STDM + GenAI DMOs via the Data Cloud Query REST API, assembles a hierarchical session tree (Interaction → Step → Generation → GatewayRequest), and renders a human-readable markdown summary with transcript + per-turn topic/action invocations + LLM generations + tool calls + audit chain. Migrated as a standalone Apache-2.0 skill from an internal hub plugin — self-contained, no sibling-skill or plugin dependencies. What this skill answers: - "Trace session <uuid>" / "Summarize what happened in <0Mw…>" - "Find escalated sessions today on Messaging in <org>" - Session discovery by time / agent / channel / outcome / conversation text when the user has no session id What it does NOT answer (use a different surface): - Design-time architecture — use investigating-agentforce-architecture - Runtime planner availability — DC alone can't tell you which topic/action was eligible for the classifier on a given turn Skill layout: - 8 Python pipeline modules (fetch_dc, assemble_dc, render_dc, discover_sessions, resolve_session, dc, storage, config) - 4 _shared helpers (paths, fs_guard, sql, __init__) with skill-scoped DATA_ROOT (~/.claude/data/investigating-agentforce-d360/) - 26 SQL templates under assets/dc/ - 27 test files (367 tests + 18 subtests, 100% passing) - 3 reference docs (artifacts.md, dc_dmo_fields.md, dc_pipeline_contract.md) - SKILL.md (sf-skills frontmatter, license: Apache-2.0, metadata.version: "1.0") - README.md (external-facing quick-start) - tools/grant_allowlist.py (idempotent first-run permission grant) - tools/archive_data_dir.sh (opt-in stop-hook tarballer) Quality gates: - pytest scripts/tests/: 367 passed + 18 subtests, 0 failures - npm run validate:skills: 62 of 62 skill(s) checked, 0 errors - Live end-to-end runs against 3 real Salesforce sessions exercising both the full-tree and STDM-lag gateway-direct render branches - 4 independent code-review rounds (correctness, security, markdown, architecture-critic) — all findings addressed Customer-data hygiene: no live tenant ids, no internal sprint markers, no hub/sibling-skill references. Synthetic fixtures look obviously synthetic (`019dface-…` UUIDs, `0MwTESTMSG…` MessagingSession ids, `00DTESTORG…` org ids, `MyAgent` placeholder agent name). Sibling skill: investigating-agentforce-architecture (PR #278) — same migration pattern, design-time metadata; complementary scope.
2026-05-28 18:57:52 +08:00
-- Free-text / structured detail attached to a feedback event.
-- DMO: GenAIFeedbackDetail__dlm
--
-- Placeholders (substituted by scripts/dc.py.load_sql):
-- WHERE_CLAUSE — the filter expression, no "WHERE" keyword
-- ORDER_BY — full "ORDER BY <col>" or empty string
--
-- Zero or more rows per feedback. `feedbackText__c` is what the user typed;
-- `appFeedback__c` is an app-layer tag (e.g. the reason bucket).
-- Joined via `parent__c = GenAIFeedback.feedbackId__c`.
--
-- NOTE: No `ssot__` prefix — fields end in `__c` directly.
SELECT
feedbackDetailId__c,
parent__c,
feedbackText__c,
appFeedback__c,
feature__c,
timestamp__c,
orgId__c,
cloud__c
FROM GenAIFeedbackDetail__dlm
WHERE {{WHERE_CLAUSE}}
{{ORDER_BY}};
-- ============================================================================
-- EXAMPLE WHERE clauses (pass via where_clause=)
-- ============================================================================
-- Details for a set of feedback rows
-- WHERE → parent__c IN ('<feedback_id1>','<feedback_id2>',...)
-- ORDER BY → ORDER BY timestamp__c
-- Free-text feedback only (DC Query returns "" for unset text, not NULL)
-- WHERE → parent__c IN ('<feedback_id1>','<feedback_id2>')
-- AND feedbackText__c IS NOT NULL AND feedbackText__c != ''