afv-library/skills/creating-fix-work-item/SKILL.md

---
name: creating-fix-work-item
description: "Creates a DevOps Center WorkItem to track a fix for a test failure or Code Analyzer violation. Before creating anything, it shows a subject/assignee/project preview and requires explicit confirmation. Use this skill when you want to create a fix work item, track a remediation task, or assign a test or analysis failure to a developer. TRIGGER when: the user wants to create a fix work item, log a remediation, or assign a failure to a developer for resolution. DO NOT TRIGGER when: writing the fix code itself (use platform-apex-generate)."
metadata:
  version: "1.0"
  minApiVersion: "67.0"
---

## Prerequisites

Load `checking-devops-prerequisites` first — Prerequisites 1–4. You need `doce-org-alias`, the `DevopsProjectId` to file under, and an `OwnerId` (assignee). If no DevopsProject exists, surface that the work item cannot be created until a project exists.

## Inputs required before creating

| Input | How to obtain |
|---|---|
| `DevopsProjectId` | From the pipeline's associated project — query `DevopsProject WHERE Name = '<projectName>'` on the doce org if not already known |
| `Subject` | Derived from failure analysis — e.g. "Fix: Missing code-analyzer-v5.yml workflow in blitz-10-06 repository" |
| `OwnerId` | User ID of the developer to assign to — query `SELECT Id, Name FROM User WHERE Username = '<username>'` on the doce org if not known. Ask the user if the username is unknown. |
| `doce-org-alias` | Established in Prerequisites |

## Confirmation gate

Before creating the work item, show a summary and wait for explicit confirmation:

> "I'll create a fix work item with the following details:
> - **Subject:** `<subject>`
> - **Assigned to:** `<assigneeName>`
> - **Project:** `<projectName>`
>
> Shall I create it?"

Do not proceed until the user confirms.

## Creating the work item

```bash
sf data create record \
  --sobject WorkItem \
  --values "Subject='<subject>' DevopsProjectId='<DevopsProjectId>' OwnerId='<OwnerId>'" \
  --target-org <doce-org-alias> \
  --json
```

> **Important:** Use `WorkItem` (no namespace) — `DevopsWorkItem` is not a supported sObject in this org version.

## On success

Parse the returned `id` from the result and confirm:

> "Fix work item created (`<id>`): `<subject>`. Assigned to `<assigneeName>` in the `<projectName>` project."

## Error handling

Never expose raw API error messages. Map errors to plain-language responses:

| Error | Response |
|---|---|
| `FIELD_INTEGRITY_EXCEPTION` | "The assignee ID is invalid. Let me look up the correct user ID — what's the developer's username?" |
| `REQUIRED_FIELD_MISSING` | "A required field is missing. Check that `Subject` and `DevopsProjectId` are both provided." |
| `INSUFFICIENT_ACCESS` | "Your user doesn't have permission to create work items in this project." |
| Any other error | "The work item could not be created. Error: `<plain summary>`. Try again or create it manually in DevOps Center." |

## Related skills

- `analyzing-test-failures` — provides the failure analysis and improvement suggestions that motivate creating a fix work item