mirror of
https://github.com/forcedotcom/afv-library.git
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61 lines
1.2 KiB
Markdown
61 lines
1.2 KiB
Markdown
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# Troubleshooting
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Common issues when using the Agentforce Conversation Client.
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---
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### Component throws "requires agentId"
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**Cause:** `agentId` was not passed.
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**Solution:** Pass `agentId` directly as a flat prop:
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```tsx
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<AgentforceConversationClient agentId="0Xx000000000000AAA" />
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```
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---
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### Chat widget does not appear
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**Cause:** Invalid `agentId` or inactive agent.
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**Solution:**
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1. Confirm the id is correct (18-char Salesforce id, starts with `0Xx`).
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2. Ensure the agent is Active in **Setup → Agents**.
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3. Verify the agent is deployed to the target channel.
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---
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### Authentication error on localhost
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**Cause:** `localhost:<PORT>` is not trusted for inline frames.
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**Solution:**
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1. Go to **Setup → Session Settings → Trusted Domains for Inline Frames**.
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2. Add `localhost:<PORT>` (example: `localhost:3000`).
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3. Restart the dev server.
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---
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### Blank iframe / auth session issues
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**Cause:** First-party Salesforce cookie restriction is enabled.
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**Solution:**
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1. Go to **Setup → Session Settings**.
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2. Find **Require first party use of Salesforce cookies**.
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3. Disable it.
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4. Save and reload.
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---
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### Multiple chat widgets appear
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**Cause:** Component rendered more than once.
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**Solution:** Render one instance in app layout only.
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