# Data Cloud Feature Readiness Use this guide when a Data Cloud command fails and you need to decide whether the issue is: - runtime / plugin setup - org authentication - product provisioning - feature gating - empty-but-enabled configuration - a bad table name or wrong probe The goal is to **detect first, classify second, and guide third** instead of blindly executing a command and surfacing a raw error. ## Core principle Do **not** treat one failing command as proof that all of Data Cloud is unavailable. Different command families hit different backend surfaces. A failure in one area can coexist with successful read-only access in another. Examples: - `sf data360 doctor` checks the **search-index** endpoint only. - `sf data360 query describe` checks the **query** plane and requires a real DMO/DLO table name. - `sf data360 dmo list` checks a **catalog/listing** endpoint. - `sf data360 activation platforms` checks the **activation destination** surface. ## Recommended first step Run the shared readiness classifier before mutation-heavy work: ```bash node ../scripts/diagnose-org.mjs -o myorg --json ``` For retrieve/query work, only add a table probe when you already know the table name is real: ```bash node ../scripts/diagnose-org.mjs -o myorg --phase retrieve --describe-table MyDMO__dlm --json ``` ## Signal matrix | Signal | What it usually means | What to do next | What **not** to assume | |---|---|---|---| | `sf data360 man` fails | Runtime/plugin missing | Install or relink the community runtime | Do not debug org features yet | | `sf org display -o ` fails | Org auth missing | Re-authenticate the org | Do not blame Data Cloud | | `No results.` | Feature is reachable but currently empty | Continue with create/setup flow | Do not say the feature is disabled | | `This feature is not currently enabled for this user type or org: [CdpXxx]` | Specific module is gated for the current org/user | Guide the user to setup/provisioning/permission review for that module | Do not say the entire product is disabled | | `Couldn't find CDP tenant ID. Please enable CDP first.` | The **query** plane could not resolve a CDP tenant for that request | Re-check broader readiness with `data-space list`, `dmo list`, and `doctor`; then retry with a known table if appropriate | Do not treat this as universal proof that all Data Cloud endpoints are off | | `NOT_FOUND: DataModelEntity ... is not found` | The table name is not queryable in that org | Pick a real DMO/DLO from `dmo list`, `dlo list`, or `dmo get` | Do not say the whole query feature is unavailable | | `Request failed` | Generic endpoint failure or inconclusive response | Fall back to neighboring read-only probes | Do not stop after one generic failure | ## High-signal feature gates ### `CdpDataStreams` Typical impact: - `sf data360 data-stream list` - prepare / ingestion workflows Suggested guidance: - review Data Cloud Setup provisioning - review source connector readiness - confirm the user has the right Data Cloud permissions - for Salesforce CRM ingestion, confirm the connector/integration user has object + field read access in the source org ### `CdpIdentityResolution` Typical impact: - `sf data360 identity-resolution list` - harmonize / unified profile workflows Suggested guidance: - review harmonization and identity-resolution entitlements - verify Data Cloud permission sets for the acting user - confirm upstream DLO/DMO work is already healthy before retrying IR ### `CdpActivationTarget` Typical impact: - `sf data360 activation-target list` - downstream audience delivery setup Suggested guidance: - review Data Cloud activation permissions - review target/destination setup in Data Cloud Setup - confirm the org/edition actually exposes activation-target management for that user ### `CdpActivationExternalPlatform` Typical impact: - `sf data360 activation platforms` - platform catalog for destinations such as ads or storage targets Suggested guidance: - review Activation Targets setup - review destination-specific authentication/configuration - check whether the org exposes additional toggles in **Data Cloud Setup → Feature Manager** ### `CdpDataSpace` Typical impact: - `sf data360 data-space list` - core multi-space administration Suggested guidance: - review core Data Cloud provisioning and user access - confirm the user is intended to administer/view data spaces ## What is usually **not** fully programmatic Do not promise a pure CLI flow for: - initial Data Cloud tenant provisioning - license assignment - every org-wide Data Cloud enablement step These commonly require Setup UI, provisioning, licensing, or account-level activation. ## What is often programmatic **after** provisioning Once the org is properly provisioned, many workflows are programmatic through `sf data360`, including: - data-space listing / get / create / update - DMO catalog inspection and some DMO mutations - segment and calculated insight lifecycle operations - activation target and data action target operations - search-index lifecycle operations - hybrid search and related retrieve-plane workflows on newer runtime versions Exact coverage still depends on org entitlements and the user's permissions. ## Known partial-automation gap Some external database connectors can be created via API while the corresponding data-stream creation flow still requires UI steps or org-specific browser automation. Practical guidance: - treat connection creation and stream creation as separate capability checks - do not assume a successful external connection create call means `data-stream create` will work for that connector - if the org relies on that path, guide the user toward manual UI creation or a locally validated Playwright/browser automation helper rather than promising a generic CLI-only workflow ## User-facing guidance model When blocked, respond in this order: 1. **Classify the failing surface** — runtime, auth, provisioning, feature gate, empty state, or bad table 2. **Show the evidence** — the specific command + high-signal error text 3. **Give the next setup step** — Data Cloud Setup, permissions, Feature Manager, source-object permissions, destination auth, etc. 4. **Avoid false claims** — don't say "Data Cloud is off" unless multiple core probes support that conclusion ## Setup guidance to point users toward Depending on the failing feature, guide users to review: - **Setup → Data Cloud Setup** for core provisioning / Get Started flow - **Standard Data Cloud permission sets** appropriate to the task (for example Architect/Admin vs activation-focused roles) - **Data Cloud Setup → Feature Manager** for org-specific toggles or beta features that are actually exposed there - **Source org permissions** for CRM ingestion users when streams/connectors depend on object/field access - **Activation target and destination authentication** when activation features are partially enabled but not usable yet ## Skill author checklist Before telling the user a feature is unavailable: - [ ] Did I run a targeted probe for this phase? - [ ] Did I check at least one neighboring read-only probe? - [ ] Did I avoid treating `doctor` as a full product readiness check? - [ ] Did I avoid treating `query describe` as a universal tenant probe? - [ ] Did I tell the user exactly what setup area to review next?