{ "sections": [ "title", "description", "fields", "special_access_rules" ], "title": "VoiceCallInsightReason - Data API", "description": "Represents the voice call insight reason that contains the insight keyword, insight moments associated with a keyword, and the number of keyword occurrences. This object is available in API version 66.0 and later.", "fields_columns": [ "type", "properties", "description", "relationship_name", "relationship_type", "refers_to" ], "fields": { "Name": { "type": "string", "properties": "Filter, Group, idLookup, Sort", "description": "The name of the insight reason.", "required": true }, "OccurrenceInfo": { "type": "string", "properties": "Filter, Nillable, Sort", "description": "The metadata associated with the insight reason." }, "OccurrenceSnippet": { "type": "textarea", "properties": "Nillable", "description": "The specific excerpt from the voice call transcript that helped generate the insight. Reserved for future use." }, "VoiceCallInsightId": { "type": "reference", "properties": "Filter, Group, Sort", "description": "ID of the VoiceCallInsight data associated with a voice call. Each record represents the call insight of a specific recording or transcript within a call. This field is a relationship field.", "relationship_name": "VoiceCallInsight", "relationship_type": "Master-detail", "refers_to": "VoiceCallInsight (the master object)", "required": true } }, "special_access_rules": "Einstein Conversation Insight must be enabled and the user requires the Conversation Insights for Sales permission set." }