{ "sections": [ "title", "description", "fields", "associated_objects", "field_reference" ], "title": "CallTemplate - Data API", "description": "Represents a call script for users to read when making calls.", "fields_columns": [ "type", "properties", "description" ], "fields": { "Description": { "type": "string", "properties": "Filter, Group, Nillable, Sort", "description": "The description of the call script." }, "HtmlBody": { "type": "textarea", "properties": "Nillable", "description": "The body content of the call script." }, "LastReferencedDate": { "type": "dateTime", "properties": "Filter, Nillable, Sort", "description": "The time stamp that indicates when the current user last viewed a record that is related to this CallTemplate." }, "LastViewedDate": { "type": "dateTime", "properties": "Filter, Nillable, Sort", "description": "The time stamp that indicates when the current user last viewed this CallTemplate. If this value is null, this record might have been only referenced (LastReferencedDate) and not viewed." }, "Name": { "type": "string", "properties": "Filter, Group, idLookup, Sort", "description": "The name of the call script." }, "OwnerId": { "type": "reference", "properties": "Filter, Group, Sort", "description": "The ID of the user who owns the call script." }, "TemplateType": { "type": "picklist", "properties": "Filter, Group, Nillable, Restricted picklist, Sort", "description": "The type of call template. Possible values are: Text" }, "TotalCalls": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total number of calls that use the CallTemplate." }, "TotalCallsCallBackLater": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total Call Back Later call results that use the CallTemplate." }, "TotalCallsLeftVoicemail": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total Left Voicemail call results that use the CallTemplate." }, "TotalCallsMeaningfulConnect": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total Meaningful Connect call results that use the CallTemplate." }, "TotalCallsNotInterested": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total Not Interested call results that use the CallTemplate." }, "TotalCallsUncategorized": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total uncategorized call results that use the CallTemplate." }, "TotalCallsUnqualified": { "type": "int", "properties": "Filter, Group, Nillable, Sort", "description": "The total Unqualified call results that use the CallTemplate." } }, "associated_objects": "This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.\n\n- **CallTemplateChangeEvent (API version 48.0)**: Change events are available for the object.", "field_reference": { "CreatedById": { "field_label": "Created By ID", "type": "reference", "length": "18" }, "CreatedDate": { "field_label": "Created Date", "type": "datetime" }, "Description": { "field_label": "Description", "type": "string", "length": "255" }, "HtmlBody": { "field_label": "Body", "type": "textarea", "length": "32000" }, "Id": { "field_label": "Call Script ID", "type": "id", "length": "18" }, "IsDeleted": { "field_label": "Deleted", "type": "boolean" }, "LastModifiedById": { "field_label": "Last Modified By ID", "type": "reference", "length": "18" }, "LastModifiedDate": { "field_label": "Last Modified Date", "type": "datetime" }, "LastReferencedDate": { "field_label": "Last Referenced Date", "type": "datetime" }, "LastViewedDate": { "field_label": "Last Viewed Date", "type": "datetime" }, "Name": { "field_label": "Name", "type": "string", "length": "255" }, "OwnerId": { "field_label": "Owner ID", "type": "reference", "length": "18" }, "SystemModstamp": { "field_label": "System Modstamp", "type": "datetime" }, "TemplateType": { "field_label": "Type", "type": "picklist", "length": "255" }, "TotalCalls": { "field_label": "Total Calls", "type": "int", "digits": "9" }, "TotalCallsCallBackLater": { "field_label": "All Calls Call Back Later Count", "type": "int", "digits": "9" }, "TotalCallsLeftVoicemail": { "field_label": "All Calls Left Voicemail Count", "type": "int", "digits": "9" }, "TotalCallsMeaningfulConnect": { "field_label": "All Calls Meaningful Connect Count", "type": "int", "digits": "9" }, "TotalCallsNotInterested": { "field_label": "All Calls Not Interested Count", "type": "int", "digits": "9" }, "TotalCallsUncategorized": { "field_label": "All Calls Uncategorized Count", "type": "int", "digits": "9" }, "TotalCallsUnqualified": { "field_label": "All Calls Unqualified Count", "type": "int", "digits": "9" } }, "field_reference_columns": [ "field_label", "type", "length", "digits" ] }