{ "sections": [ "title", "description", "fields", "special_access_rules" ], "title": "ConvAnalysisTopic - Data API", "description": "Represents a topic generated from the Sales Signals refresh or run. For example, a product experiencing issues due to high pricing could be a topic identified through the analysis of multiple calls. This object is available in API version 63.0 and later.", "fields_columns": [ "type", "properties", "description", "relationship_name", "relationship_type", "refers_to" ], "fields": { "CallPercentage": { "type": "double", "properties": "Create, Filter, Sort", "description": "The percentage of calls that apply to a topic, out of the total number of calls that were analyzed.", "required": true }, "Category": { "type": "string", "properties": "Create, Filter, Group, Sort", "description": "A classification or grouping used to filter topics. This field is used in conjunction with Keyword.", "required": true }, "ConvAnalysisSummaryId": { "type": "reference", "properties": "Create, Filter, Group, Sort", "description": "The conversation analysis summary associated with the topic. This field is a relationship field.", "relationship_name": "ConvAnalysisSummary", "relationship_type": "Master-detail", "refers_to": "ConvAnalysisSummary (the parent object)", "required": true }, "GenerationsIdentifier": { "type": "string", "properties": "Create, Filter, Group, Sort", "description": "The ID used to track the LLM-generated response for feedback purposes.", "required": true }, "Keyword": { "type": "string", "properties": "Create, Filter, Group, Sort", "description": "A specific word used in conjunction with Category to filter topics. For example, Product:Salesforce, where the keyword is Salesforce.", "required": true }, "MentionCount": { "type": "int", "properties": "Create, Filter, Group, Sort", "description": "The number of call insights associated with the topic.", "required": true }, "Order": { "type": "int", "properties": "Create, Filter, Group, Sort", "description": "A numerical value used to sort topics in a sequence.", "required": true }, "Summary": { "type": "textarea", "properties": "Create, Update", "description": "A detailed explanation of the topic.", "required": true }, "Title": { "type": "string", "properties": "Create, Filter, Group, Sort, Update", "description": "The title of the topic that describes it.", "required": true }, "TopicSentiment": { "type": "string", "properties": "Create, Filter, Group, Nillable, Sort", "description": "The sentiment of the topic, whether it’s negative, neutral, or positive." }, "TotalCalls": { "type": "int", "properties": "Create, Filter, Group, Nillable, Sort", "description": "The total number of calls analyzed for the topic." }, "TotalCallsForCategoryKeyword": { "type": "int", "properties": "Create, Filter, Group, Nillable, Sort", "description": "The total number of calls analyzed for category:keyword. Multiple topics can be under a single category:keyword." }, "TotalMentionsForCategoryKeyword": { "type": "int", "properties": "Create, Filter, Group, Nillable, Sort", "description": "The total number of mentions analyzed for category:keyword." }, "TurnIdentifier": { "type": "string", "properties": "Create, Filter, Group, Nillable, Sort", "description": "UUID that is generated and used to track a group of LLM-generated content." } }, "special_access_rules": "Users need the Sales Signals permission set and the Sales Signals feature must be enabled." }