{ "sections": [ "title", "description", "fields", "wsdl_segment", "field_reference" ], "title": "Conversation - Data API", "description": "Represents a conversation between an end user and an agent. Available in API version 49.0 and later.", "fields_columns": [ "type", "properties", "description" ], "fields": { "ConversationChannelId": { "type": "reference", "properties": "Filter, Group, idLookup, Sort", "description": "The record ID of the channel used to initialize the conversation. This can either be a messaging channel for the Messaging product or a call center for the Service Cloud Voice product. Available in API version 50.0 and later.Service Cloud Voice is now Salesforce Voice. You may see references to Service Cloud Voice in Salesforce applications and documentation." }, "ConversationIdentifier": { "type": "string", "properties": "Filter, Group, idLookup, Sort", "description": "A unique identifier generated for the conversation." }, "EndTime": { "type": "dateTime", "properties": "Filter, Nillable, Sort", "description": "The date and time that a conversation ends." }, "Name": { "type": "string", "properties": "Autonumber, Defaulted on create, Filter, idLookup, Sort", "description": "The autogenerated name of the conversation." }, "StartTime": { "type": "dateTime", "properties": "Filter, Nillable, Sort", "description": "The date and time that a conversation starts." } }, "wsdl_segment": "```xml\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n\n\n \n\n\n \n \n \n \n \n \n\n```", "field_reference": { "ConversationChannelId": { "field_label": "Conversation Channel ID", "type": "reference", "length": "18" }, "ConversationIdentifier": { "field_label": "Conversation Identifier", "type": "string", "length": "255" }, "CreatedById": { "field_label": "Created By ID", "type": "reference", "length": "18" }, "CreatedDate": { "field_label": "Created Date", "type": "datetime" }, "EndTime": { "field_label": "Conversation End time", "type": "datetime" }, "EndTimeMilliSecs": { "field_label": "Milliseconds portion of Conversation End time", "type": "int", "digits": "9" }, "Id": { "field_label": "Conversation ID", "type": "id", "length": "18" }, "IsDeleted": { "field_label": "Deleted", "type": "boolean" }, "LastModifiedById": { "field_label": "Last Modified By ID", "type": "reference", "length": "18" }, "LastModifiedDate": { "field_label": "Last Modified Date", "type": "datetime" }, "Name": { "field_label": "Conversation Name", "type": "string", "length": "30" }, "StartTime": { "field_label": "Conversation Start time", "type": "datetime" }, "StartTimeMilliSecs": { "field_label": "Milliseconds portion of Conversation Start time", "type": "int", "digits": "9" } }, "field_reference_columns": [ "field_label", "type", "length", "digits" ] }