{ "sections": [ "title", "description", "fields", "special_access_rules", "field_reference" ], "title": "OmniSupervisorConfigAction - Data API", "description": "Represents the actions available to the supervisors of a Command Center for Service configuration. This object is available in API version 56.0 and later.", "fields_columns": [ "type", "properties", "description", "relationship_name", "relationship_type", "refers_to" ], "fields": { "DisplayOrder": { "type": "int", "properties": "Create, Filter, Group, Nillable, Sort", "description": "The order in which the action is displayed." }, "OmniSupervisorActionType": { "type": "picklist", "properties": "Create, Filter, Group, Nillable, Restricted picklist, Sort", "description": "An action that a supervisor can perform. Possible values are: AgentDetails.CustomAction AllAgents.AWSDashboard—All Agents - View Amazon Real-Time Metrics AllAgents.AssignLearning AllAgents.ChangeQueues AllAgents.ChangeSkills AllAgents.CustomAction AssignedWork.AWSDashboard—Assigned Work - View Amazon Real-Time Metrics AssignedWork.CustomAction AssignedWorkDetails.CustomAction QueueDetails.CustomAction QueuesBacklog.AWSDashboard—Queues Backlog - View Amazon Real-Time Metrics QueuesBacklog.CustomAction QueuesBacklog.ManageQueues—Queues Backlog - Assign Agents to Queues SkillDetails.CustomAction SkillsBacklog.AWSDashboard—Skills Backlog - View Amazon Real-Time Metrics SkillsBacklog.CustomAction" }, "OmniSupervisorConfigId": { "type": "reference", "properties": "Create, Filter, Group, Sort", "description": "A unique identifier for the Command Center for Service configuration. This field is a relationship field.", "relationship_name": "OmniSupervisorConfig", "relationship_type": "Lookup", "refers_to": "OmniSupervisorConfig" } }, "special_access_rules": "To access this object, Omni-Channel must be enabled. Only authenticated internal and external users can access this object.\n\nTo access this object, Omni-Channel must be enabled.\n\nOnly authenticated internal and external users can access this object.", "field_reference": { "CreatedById": { "field_label": "Created By ID", "type": "reference", "length": "18" }, "CreatedDate": { "field_label": "Created Date", "type": "datetime" }, "DisplayOrder": { "field_label": "Display Order", "type": "int", "digits": "9" }, "Id": { "field_label": "Omni Supervisor Configuration Action ID", "type": "id", "length": "18" }, "IsDeleted": { "field_label": "Deleted", "type": "boolean" }, "LastModifiedById": { "field_label": "Last Modified By ID", "type": "reference", "length": "18" }, "LastModifiedDate": { "field_label": "Last Modified Date", "type": "datetime" }, "OmniSupervisorActionType": { "field_label": "Omni Supervisor Action Type", "type": "picklist", "length": "255" }, "OmniSupervisorConfigId": { "field_label": "Omni Supervisor Configuration ID", "type": "reference", "length": "18" }, "SystemModstamp": { "field_label": "System Modstamp", "type": "datetime" } }, "field_reference_columns": [ "field_label", "type", "length", "digits" ] }