{ "sections": [ "title", "description", "fields", "special_access_rules", "field_reference" ], "title": "ServiceChannelStatusField - Data API", "description": "Represents the values that you use to indicate completed and in-progress work item status for the status field in the Status-Based Capacity routing model. This object is available in API version 49.0 and later.", "fields_columns": [ "type", "properties", "description" ], "fields": { "ServiceChannelId": { "type": "reference", "properties": "Create, Filter, Group, Sort", "description": "The ID of the service channel." }, "Type": { "type": "picklist", "properties": "Create, Filter, Group, Nillable, Restricted picklist, Sort", "description": "For the field that you use to track work status, specifies whether the values are for completed or in-progress work." }, "Value": { "type": "string", "properties": "Create, Filter, Group, Sort", "description": "Specifies the values that you use to indicate completed and in-progress work status. Valid values are Completed, InProgress, and Paused." } }, "special_access_rules": "To access this object, Omni-Channel and Status-Based Capacity Model must be enabled.", "field_reference": { "CreatedById": { "field_label": "Created By ID", "type": "reference", "length": "18" }, "CreatedDate": { "field_label": "Created Date", "type": "datetime" }, "Id": { "field_label": "Service Channel Status Field ID", "type": "id", "length": "18" }, "IsDeleted": { "field_label": "Deleted", "type": "boolean" }, "LastModifiedById": { "field_label": "Last Modified By ID", "type": "reference", "length": "18" }, "LastModifiedDate": { "field_label": "Last Modified Date", "type": "datetime" }, "ServiceChannelId": { "field_label": "Service Channel ID", "type": "reference", "length": "18" }, "SystemModstamp": { "field_label": "System Modstamp", "type": "datetime" }, "Type": { "field_label": "Type", "type": "picklist", "length": "255" }, "Value": { "field_label": "Value", "type": "string", "length": "255" } }, "field_reference_columns": [ "field_label", "type", "length" ] }