{ "sections": [ "title", "description", "fields", "special_access_rules" ], "title": "VideoCallInsightAction - Data API", "description": "Represents a suggested follow-up action derived from a video call insight. VideoCallInsightAction manages recommended steps—such as sending an email, creating a task, or scheduling a meeting—that address specific moments, including competitor mentions, pricing discussions, or objections. This object is available in API version 66.0 and later.", "fields_columns": [ "type", "properties", "description", "relationship_name", "refers_to", "relationship_type" ], "fields": { "ActionCategory": { "type": "picklist", "properties": "Filter, Group, Nillable, Restricted picklist, Sort", "description": "The category that classifies the purpose of the action. Possible values are: FollowUp NeedsAttention" }, "ActionReferenceId": { "type": "reference", "properties": "Filter, Group, Nillable, Sort", "description": "ID of the reference record associated with the generated action. This field is a relationship field.", "relationship_name": "ActionReference", "refers_to": "VideoCallInsightReason" }, "ActionType": { "type": "picklist", "properties": "Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort", "description": "The specific type of action to be performed for the insight. Possible values are: CreateCalendarEvent CreateTaskWithDate EciCreateCallback EciScheduleMeetings EciSendCallResponse ViewContactProfile The default value is CreateTaskWithDate." }, "CompletionDateTime": { "type": "dateTime", "properties": "Filter, Nillable, Sort", "description": "The timestamp when the action was completed." }, "Name": { "type": "string", "properties": "Filter, Group, idLookup, Sort", "description": "The name of the insight action.", "required": true }, "Status": { "type": "picklist", "properties": "Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort", "description": "The status of the insight action. Possible values are: Active Completed The default value is Active." }, "VideoCallInsightId": { "type": "reference", "properties": "Filter, Group, Sort", "description": "ID of the VideoCallInsight record associated with a video call. Each record represents the call insight of a specific recording or transcript within a call. This field is a relationship field.", "relationship_name": "VideoCallInsight", "relationship_type": "Master-detail", "refers_to": "VideoCallInsight (the master object)", "required": true } }, "special_access_rules": "Einstein Conversation Insight must be enabled and the user requires the Conversation Insights for Sales permission set." }