{
"sections": [
"title",
"description",
"file_information",
"directory_location",
"fields",
"sub_types",
"wsdl_segment",
"declarative_metadata_sample_definition"
],
"title": "SchedulingObjective - Metadata API",
"description": "Represents a scheduling objective in Workforce Engagement. Scheduling objectives define business goals that the scheduling tools consider when identifying agents for shifts.",
"file_information": ".SchedulingObjective",
"directory_location": "SchedulingObjective",
"fields_columns": [
"type",
"description",
"required"
],
"fields": {
"isProtected": {
"type": "boolean",
"description": "Indicates whether the component is protected (true) or not (false). The default value is false."
},
"masterLabel": {
"type": "string",
"required": true,
"description": "The name of the objective."
},
"schedulingCategory": {
"type": "SchedulingCategory (enumeration of type string)",
"required": true,
"description": "What the scheduling logic applies the objective to. The valid values are: A—Service Appointment B—Shift"
},
"schedulingObjectiveParameters": {
"type": "SchedulingObjectiveParameter[]",
"description": "Parameters associated with a scheduling objective, such as the number of days before and after a shift that the logic considers when balancing assignments."
},
"schedulingObjectiveType": {
"type": "SchedulingObjectiveType (enumeration of type string)",
"required": true,
"description": "Specifies the type of objective. Possible values are: AgentPreference—In the UI, this value appears as Maximized Preferences. BalanceNonStandardShifts BalanceShifts"
}
},
"sub_types": {
"SchedulingObjectiveParameter": {
"parameterKey": {
"type": "ObjectiveParameterKey (enumeration of type string)",
"required": true,
"description": "The scheduling objective parameter key. Possible values are: DaysAhead DaysBack"
},
"value": {
"type": "string",
"description": "The scheduling objective parameter value."
}
}
},
"wsdl_segment": "```xml\n\n \n \n \n\n\n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n \n\n\n \n \n \n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n\n\n \n \n \n \n \n \n\n```",
"declarative_metadata_sample_definition": [
{
"description": "The following is an example of a SchedulingObjective component.",
"code": "\n\n Balance Shifts\n B\n BalanceShifts\n \n DaysAhead\n 30\n \n"
}
]
}