afv-library/skills/getting-metadata-api-context/data/metadata_api/SchedulingObjective.json

66 lines
5.0 KiB
JSON

{
"sections": [
"title",
"description",
"file_information",
"directory_location",
"fields",
"sub_types",
"wsdl_segment",
"declarative_metadata_sample_definition"
],
"title": "SchedulingObjective - Metadata API",
"description": "Represents a scheduling objective in Workforce Engagement. Scheduling objectives define business goals that the scheduling tools consider when identifying agents for shifts.",
"file_information": ".SchedulingObjective",
"directory_location": "SchedulingObjective",
"fields_columns": [
"type",
"description",
"required"
],
"fields": {
"isProtected": {
"type": "boolean",
"description": "Indicates whether the component is protected (true) or not (false). The default value is false."
},
"masterLabel": {
"type": "string",
"required": true,
"description": "The name of the objective."
},
"schedulingCategory": {
"type": "SchedulingCategory (enumeration of type string)",
"required": true,
"description": "What the scheduling logic applies the objective to. The valid values are: A—Service Appointment B—Shift"
},
"schedulingObjectiveParameters": {
"type": "SchedulingObjectiveParameter[]",
"description": "Parameters associated with a scheduling objective, such as the number of days before and after a shift that the logic considers when balancing assignments."
},
"schedulingObjectiveType": {
"type": "SchedulingObjectiveType (enumeration of type string)",
"required": true,
"description": "Specifies the type of objective. Possible values are: AgentPreference—In the UI, this value appears as Maximized Preferences. BalanceNonStandardShifts BalanceShifts"
}
},
"sub_types": {
"SchedulingObjectiveParameter": {
"parameterKey": {
"type": "ObjectiveParameterKey (enumeration of type string)",
"required": true,
"description": "The scheduling objective parameter key. Possible values are: DaysAhead DaysBack"
},
"value": {
"type": "string",
"description": "The scheduling objective parameter value."
}
}
},
"wsdl_segment": "```xml\n<xsd:complexType name=\"Metadata\">\n <xsd:sequence>\n <xsd:element name=\"fullName\" minOccurs=\"0\" type=\"xsd:string\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:simpleType name=\"ObjectiveParameterKey\">\n <xsd:restriction base=\"xsd:string\">\n <xsd:enumeration value=\"DaysBack\"/>\n <xsd:enumeration value=\"DaysAhead\"/>\n <xsd:enumeration value=\"FatigueLimitType\"/>\n <xsd:enumeration value=\"Count\"/>\n <xsd:enumeration value=\"DurationInHours\"/>\n <xsd:enumeration value=\"ActivityType\"/>\n <xsd:enumeration value=\"MinimumRestTimeInMinutes\"/>\n </xsd:restriction>\n</xsd:simpleType>\n<xsd:simpleType name=\"SchedulingCategory\">\n <xsd:restriction base=\"xsd:string\">\n <xsd:enumeration value=\"A\"/>\n <xsd:enumeration value=\"B\"/>\n <xsd:enumeration value=\"C\"/>\n </xsd:restriction>\n</xsd:simpleType>\n<xsd:complexType name=\"SchedulingObjective\">\n <xsd:complexContent>\n <xsd:extension base=\"tns:Metadata\">\n <xsd:sequence>\n <xsd:element name=\"description\" minOccurs=\"0\" type=\"xsd:string\"/>\n <xsd:element name=\"isProtected\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"masterLabel\" type=\"xsd:string\"/>\n <xsd:element name=\"schedulingCategory\" type=\"tns:SchedulingCategory\"/>\n <xsd:element name=\"schedulingObjectiveParameters\" minOccurs=\"0\" maxOccurs=\"unbounded\" type=\"tns:SchedulingObjectiveParameter\"/>\n <xsd:element name=\"schedulingObjectiveType\" type=\"tns:SchedulingObjectiveType\"/>\n </xsd:sequence>\n </xsd:extension>\n </xsd:complexContent>\n</xsd:complexType>\n<xsd:complexType name=\"SchedulingObjectiveParameter\">\n <xsd:sequence>\n <xsd:element name=\"parameterKey\" type=\"tns:ObjectiveParameterKey\"/>\n <xsd:element name=\"value\" minOccurs=\"0\" type=\"xsd:string\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:simpleType name=\"SchedulingObjectiveType\">\n <xsd:restriction base=\"xsd:string\">\n <xsd:enumeration value=\"AgentPreference\"/>\n <xsd:enumeration value=\"BalanceShifts\"/>\n <xsd:enumeration value=\"BalanceNonStandardShifts\"/>\n <xsd:enumeration value=\"Fatigue\"/>\n </xsd:restriction>\n</xsd:simpleType>\n```",
"declarative_metadata_sample_definition": [
{
"description": "The following is an example of a SchedulingObjective component.",
"code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<SchedulingObjective xmlns=\"http://soap.sforce.com/2006/04/metadata\">\n <masterLabel>Balance Shifts</masterLabel>\n <schedulingCategory>B</schedulingCategory>\n <schedulingObjectiveType>BalanceShifts</schedulingObjectiveType>\n <schedulingObjectiveParameters>\n <parameterKey>DaysAhead</parameterKey>\n <value>30</value>\n </schedulingObjectiveParameters>\n</SchedulingObjective>"
}
]
}