mirror of
https://github.com/forcedotcom/afv-library.git
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105 lines
4.3 KiB
JSON
105 lines
4.3 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"fields",
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"usage",
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"associated_objects"
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],
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"title": "SOSSession - Data API",
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"description": "This object is automatically created for each SOS session and stores information about the session. This object is available in API versions 34.0 and later.",
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"fields_columns": [
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"type",
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"properties",
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"description"
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],
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"fields": {
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"AppVersion": {
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"type": "string",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The version of the customer’s mobile application in which SOS is implemented."
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},
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"CaseId": {
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"type": "reference",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The ID of the case that’s associated with the SOS session."
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},
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"ContactId": {
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"type": "reference",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The ID of the contact that’s associated with the SOS session."
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},
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"DeploymentId": {
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"type": "reference",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The ID of the SOS deployment that the SOS session originated from."
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},
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"EndTime": {
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"type": "dateTime",
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"properties": "Create, Filter, Nillable, Sort, Update",
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"description": "The time that the SOS session ended."
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},
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"IpAddress": {
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"type": "string",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "To protect the customer’s privacy, this field is now blank."
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},
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"LastReferencedDate": {
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"type": "dateTime",
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"properties": "Filter, Nillable, Sort",
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"description": "The date and time that the session record was last referenced by a user."
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},
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"LastViewedDate": {
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"type": "dateTime",
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"properties": "Filter, Nillable, Sort",
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"description": "The date and time that the session record was last viewed."
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},
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"Name": {
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"type": "string",
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"properties": "Autonumber, Defaulted on create, Filter, Sort",
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"description": "The name of the session."
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},
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"OpentokSession": {
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"type": "encryptedstring",
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"properties": "Create, Nillable, Update",
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"description": "The ID of the OpenTok session that’s associated with the SOS video call."
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},
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"OwnerId": {
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"type": "reference",
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"properties": "Create, Defaulted on create, Filter, Group, Sort, Update",
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"description": "The ID of the session record’s owner."
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},
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"SessionDuration": {
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"type": "int",
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"properties": "Filter, Group, Nillable, Sort",
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"description": "The amount of time that the SOS session lasted."
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},
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"SessionRecordingUrl": {
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"type": "url",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The URL where the SOS session recording is stored."
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},
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"SosVersion": {
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"type": "string",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The version of SOS that was used in your organization’s mobile application when this session occurred."
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},
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"StartTime": {
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"type": "dateTime",
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"properties": "Create, Filter, Nillable, Sort, Update",
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"description": "The time that the SOS session began."
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},
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"SystemInfo": {
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"type": "string",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "Information about the customer’s mobile device from which the SOS call originated, such as the device’s operating system."
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},
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"WaitDuration": {
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"type": "int",
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"properties": "Filter, Group, Nillable, Sort",
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"description": "The amount of time the customer waited before an agent accepted the SOS session and the call began."
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}
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},
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"usage": "Use this object to query and manage SOS session records.",
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"associated_objects": "This object has the following associated objects. Unless noted, they are available in the same API version as this object.\n\n- **SOSSessionFeed**: Feed tracking is available for the object.\n- **SOSSessionHistory**: History is available for tracked fields of the object.\n- **SOSSessionOwnerSharingRule**: Sharing rules are available for the object.\n- **SOSSessionShare**: Sharing is available for the object."
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} |