mirror of
https://github.com/forcedotcom/afv-library.git
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122 lines
7.2 KiB
JSON
122 lines
7.2 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"fields",
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"usage",
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"wsdl_segment",
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"field_reference"
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],
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"title": "Skill - Data API",
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"description": "Represents a category or group of Chat users or service resources in Field Service or Workforce Engagement. This object is available in API version 24.0 and later.",
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"fields_columns": [
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"type",
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"properties",
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"description",
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"relationship_name",
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"refers_to"
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],
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"fields": {
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"Description": {
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"type": "textarea",
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"properties": "Create, Nillable, Update",
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"description": "The description of the skill."
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},
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"DeveloperName": {
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"type": "string",
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"properties": "Create, Filter, Group, Sort, Update",
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"description": "The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization. When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance slows down while Salesforce generates one for each record."
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},
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"Language": {
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"type": "picklist",
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"properties": "Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update",
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"description": "The language of the skill."
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},
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"LastViewedDate": {
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"type": "datetime",
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"properties": "Filter, Nillable, Sort",
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"description": "The timestamp for when the current user last viewed the skill."
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},
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"MasterLabel": {
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"type": "string",
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"properties": "Create, Filter, Group, idLookup, Sort, Update",
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"description": "The name of the skill."
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},
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"TypeId": {
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"type": "reference",
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"properties": "Create, Filter, Group, Nillable, Sort, Update",
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"description": "The skill type associated with the skill. This field is a relationship field. This field is available in API version 58.0 and later.",
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"relationship_name": "Type",
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"refers_to": "SkillType"
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}
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},
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"usage": "- **Chat**: Use this object to assign Chat users to groups based on their abilities. The skills associated with a LiveChatButton determine which agents receive chat requests that come in through that button.\n- **Field Service**: Use this object to track certifications and areas of expertise in your workforce. After you create a skill, you can: Assign it to a service resource via the Skills related list on the resource’s detail page. When you assign a skill to a service resource, you can specify their skill level and the duration of the skill. Add it as a required skill via the Skill Requirements related list on any work type, work order, or work order line item. When you add a required skill to a work record, you can specify the skill level.\n- **Workforce Engagement**: Use this object to specify areas of expertise in your workforce. After you create a skill, you can: Assign it to a service resource via the Skills related list on the resource’s detail page. Add it as a required skill via the Skill Requirements related list on a job profile.",
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"wsdl_segment": "```xml\n<simpleType name=\"ID\">\n <restriction base=\"xsd:string\">\n <length value=\"18\"/>\n <pattern value=\"[a-zA-Z0-9]{18}\"/>\n </restriction>\n</simpleType>\n<simpleType name=\"QueryLocator\">\n <restriction base=\"xsd:string\"/>\n</simpleType>\n<complexType name=\"QueryResult\">\n <sequence>\n <element name=\"done\" type=\"xsd:boolean\"/>\n <element name=\"queryLocator\" type=\"tns:QueryLocator\" nillable=\"true\"/>\n <element name=\"records\" type=\"ens:sObject\" nillable=\"true\" minOccurs=\"0\" maxOccurs=\"unbounded\"/>\n <element name=\"size\" type=\"xsd:int\"/>\n </sequence>\n</complexType>\n<complexType name=\"Skill\">\n <complexContent>\n <extension base=\"ens:sObject\">\n <sequence>\n <element name=\"CreatedBy\" nillable=\"true\" minOccurs=\"0\" type=\"ens:User\"/>\n <element name=\"CreatedById\" nillable=\"true\" minOccurs=\"0\" type=\"tns:ID\"/>\n <element name=\"CreatedDate\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:dateTime\"/>\n <element name=\"Description\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:string\"/>\n <element name=\"DeveloperName\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:string\"/>\n <element name=\"IsDeleted\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <element name=\"Language\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:string\"/>\n <element name=\"LastModifiedBy\" nillable=\"true\" minOccurs=\"0\" type=\"ens:User\"/>\n <element name=\"LastModifiedById\" nillable=\"true\" minOccurs=\"0\" type=\"tns:ID\"/>\n <element name=\"LastModifiedDate\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:dateTime\"/>\n <element name=\"LastViewedDate\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:dateTime\"/>\n <element name=\"MasterLabel\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:string\"/>\n <element name=\"ServiceResources\" nillable=\"true\" minOccurs=\"0\" type=\"tns:QueryResult\"/>\n <element name=\"SkillRequirements\" nillable=\"true\" minOccurs=\"0\" type=\"tns:QueryResult\"/>\n <element name=\"SystemModstamp\" nillable=\"true\" minOccurs=\"0\" type=\"xsd:dateTime\"/>\n <element name=\"Type\" nillable=\"true\" minOccurs=\"0\" type=\"ens:SkillType\"/>\n <element name=\"TypeId\" nillable=\"true\" minOccurs=\"0\" type=\"tns:ID\"/>\n </sequence>\n </extension>\n </complexContent>\n</complexType>\n```",
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"field_reference": {
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"CreatedById": {
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"field_label": "Created By ID",
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"type": "reference",
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"length": "18"
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},
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"CreatedDate": {
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"field_label": "Created Date",
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"type": "datetime"
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},
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"Description": {
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"field_label": "Description",
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"type": "textarea",
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"length": "32000"
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},
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"DeveloperName": {
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"field_label": "Developer Name",
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"type": "string",
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"length": "80"
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},
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"Id": {
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"field_label": "Skill ID",
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"type": "id",
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"length": "18"
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},
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"IsDeleted": {
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"field_label": "Deleted",
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"type": "boolean"
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},
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"Language": {
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"field_label": "Master Language",
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"type": "picklist",
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"length": "40"
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},
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"LastModifiedById": {
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"field_label": "Last Modified By ID",
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"type": "reference",
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"length": "18"
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},
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"LastModifiedDate": {
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"field_label": "Last Modified Date",
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"type": "datetime"
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},
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"LastViewedDate": {
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"field_label": "Last Viewed Date",
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"type": "datetime"
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},
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"MasterLabel": {
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"field_label": "Name",
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"type": "string",
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"length": "80"
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},
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"SystemModstamp": {
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"field_label": "System Modstamp",
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"type": "datetime"
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},
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"TypeId": {
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"field_label": "Skill Type ID",
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"type": "reference",
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"length": "18"
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}
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},
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"field_reference_columns": [
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"field_label",
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"type",
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"length"
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]
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} |