mirror of
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63 lines
2.9 KiB
JSON
63 lines
2.9 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"fields",
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"special_access_rules"
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],
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"title": "VideoCallInsightAction - Data API",
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"description": "Represents a suggested follow-up action derived from a video call insight. VideoCallInsightAction manages recommended steps—such as sending an email, creating a task, or scheduling a meeting—that address specific moments, including competitor mentions, pricing discussions, or objections. This object is available in API version 66.0 and later.",
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"fields_columns": [
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"type",
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"properties",
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"description",
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"relationship_name",
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"refers_to",
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"relationship_type"
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],
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"fields": {
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"ActionCategory": {
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"type": "picklist",
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"properties": "Filter, Group, Nillable, Restricted picklist, Sort",
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"description": "The category that classifies the purpose of the action. Possible values are: FollowUp NeedsAttention"
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},
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"ActionReferenceId": {
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"type": "reference",
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"properties": "Filter, Group, Nillable, Sort",
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"description": "ID of the reference record associated with the generated action. This field is a relationship field.",
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"relationship_name": "ActionReference",
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"refers_to": "VideoCallInsightReason"
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},
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"ActionType": {
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"type": "picklist",
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"properties": "Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort",
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"description": "The specific type of action to be performed for the insight. Possible values are: CreateCalendarEvent CreateTaskWithDate EciCreateCallback EciScheduleMeetings EciSendCallResponse ViewContactProfile The default value is CreateTaskWithDate."
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},
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"CompletionDateTime": {
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"type": "dateTime",
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"properties": "Filter, Nillable, Sort",
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"description": "The timestamp when the action was completed."
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},
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"Name": {
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"type": "string",
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"properties": "Filter, Group, idLookup, Sort",
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"description": "The name of the insight action.",
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"required": true
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},
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"Status": {
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"type": "picklist",
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"properties": "Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort",
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"description": "The status of the insight action. Possible values are: Active Completed The default value is Active."
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},
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"VideoCallInsightId": {
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"type": "reference",
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"properties": "Filter, Group, Sort",
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"description": "ID of the VideoCallInsight record associated with a video call. Each record represents the call insight of a specific recording or transcript within a call. This field is a relationship field.",
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"relationship_name": "VideoCallInsight",
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"relationship_type": "Master-detail",
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"refers_to": "VideoCallInsight (the master object)",
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"required": true
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}
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},
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"special_access_rules": "Einstein Conversation Insight must be enabled and the user requires the Conversation Insights for Sales permission set."
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} |