mirror of
https://github.com/forcedotcom/afv-library.git
synced 2026-08-07 00:02:34 +08:00
46 lines
1.7 KiB
JSON
46 lines
1.7 KiB
JSON
{
|
|
"sections": [
|
|
"title",
|
|
"description",
|
|
"fields",
|
|
"special_access_rules"
|
|
],
|
|
"title": "VoiceCallInsightReason - Data API",
|
|
"description": "Represents the voice call insight reason that contains the insight keyword, insight moments associated with a keyword, and the number of keyword occurrences. This object is available in API version 66.0 and later.",
|
|
"fields_columns": [
|
|
"type",
|
|
"properties",
|
|
"description",
|
|
"relationship_name",
|
|
"relationship_type",
|
|
"refers_to"
|
|
],
|
|
"fields": {
|
|
"Name": {
|
|
"type": "string",
|
|
"properties": "Filter, Group, idLookup, Sort",
|
|
"description": "The name of the insight reason.",
|
|
"required": true
|
|
},
|
|
"OccurrenceInfo": {
|
|
"type": "string",
|
|
"properties": "Filter, Nillable, Sort",
|
|
"description": "The metadata associated with the insight reason."
|
|
},
|
|
"OccurrenceSnippet": {
|
|
"type": "textarea",
|
|
"properties": "Nillable",
|
|
"description": "The specific excerpt from the voice call transcript that helped generate the insight. Reserved for future use."
|
|
},
|
|
"VoiceCallInsightId": {
|
|
"type": "reference",
|
|
"properties": "Filter, Group, Sort",
|
|
"description": "ID of the VoiceCallInsight data associated with a voice call. Each record represents the call insight of a specific recording or transcript within a call. This field is a relationship field.",
|
|
"relationship_name": "VoiceCallInsight",
|
|
"relationship_type": "Master-detail",
|
|
"refers_to": "VoiceCallInsight (the master object)",
|
|
"required": true
|
|
}
|
|
},
|
|
"special_access_rules": "Einstein Conversation Insight must be enabled and the user requires the Conversation Insights for Sales permission set."
|
|
} |