mirror of
https://github.com/forcedotcom/afv-library.git
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94 lines
3.4 KiB
JSON
94 lines
3.4 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"fields",
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"special_access_rules",
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"field_reference"
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],
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"title": "OmniSupervisorConfigAction - Data API",
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"description": "Represents the actions available to the supervisors of a Command Center for Service configuration. This object is available in API version 56.0 and later.",
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"fields_columns": [
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"type",
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"properties",
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"description",
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"relationship_name",
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"relationship_type",
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"refers_to"
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],
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"fields": {
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"DisplayOrder": {
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"type": "int",
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"properties": "Create, Filter, Group, Nillable, Sort",
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"description": "The order in which the action is displayed."
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},
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"OmniSupervisorActionType": {
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"type": "picklist",
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"properties": "Create, Filter, Group, Nillable, Restricted picklist, Sort",
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"description": "An action that a supervisor can perform. Possible values are: AgentDetails.CustomAction AllAgents.AWSDashboard—All Agents - View Amazon Real-Time Metrics AllAgents.AssignLearning AllAgents.ChangeQueues AllAgents.ChangeSkills AllAgents.CustomAction AssignedWork.AWSDashboard—Assigned Work - View Amazon Real-Time Metrics AssignedWork.CustomAction AssignedWorkDetails.CustomAction QueueDetails.CustomAction QueuesBacklog.AWSDashboard—Queues Backlog - View Amazon Real-Time Metrics QueuesBacklog.CustomAction QueuesBacklog.ManageQueues—Queues Backlog - Assign Agents to Queues SkillDetails.CustomAction SkillsBacklog.AWSDashboard—Skills Backlog - View Amazon Real-Time Metrics SkillsBacklog.CustomAction"
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},
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"OmniSupervisorConfigId": {
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"type": "reference",
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"properties": "Create, Filter, Group, Sort",
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"description": "A unique identifier for the Command Center for Service configuration. This field is a relationship field.",
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"relationship_name": "OmniSupervisorConfig",
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"relationship_type": "Lookup",
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"refers_to": "OmniSupervisorConfig"
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}
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},
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"special_access_rules": "To access this object, Omni-Channel must be enabled. Only authenticated internal and external users can access this object.\n\nTo access this object, Omni-Channel must be enabled.\n\nOnly authenticated internal and external users can access this object.",
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"field_reference": {
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"CreatedById": {
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"field_label": "Created By ID",
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"type": "reference",
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"length": "18"
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},
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"CreatedDate": {
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"field_label": "Created Date",
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"type": "datetime"
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},
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"DisplayOrder": {
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"field_label": "Display Order",
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"type": "int",
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"digits": "9"
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},
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"Id": {
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"field_label": "Omni Supervisor Configuration Action ID",
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"type": "id",
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"length": "18"
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},
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"IsDeleted": {
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"field_label": "Deleted",
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"type": "boolean"
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},
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"LastModifiedById": {
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"field_label": "Last Modified By ID",
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"type": "reference",
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"length": "18"
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},
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"LastModifiedDate": {
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"field_label": "Last Modified Date",
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"type": "datetime"
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},
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"OmniSupervisorActionType": {
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"field_label": "Omni Supervisor Action Type",
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"type": "picklist",
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"length": "255"
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},
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"OmniSupervisorConfigId": {
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"field_label": "Omni Supervisor Configuration ID",
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"type": "reference",
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"length": "18"
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},
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"SystemModstamp": {
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"field_label": "System Modstamp",
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"type": "datetime"
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}
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},
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"field_reference_columns": [
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"field_label",
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"type",
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"length",
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"digits"
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]
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} |