afv-library/skills/platform-data-and-tooling-api-context-get/assets/enterprise_api/VendorCallCenterStatusMap.json

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{
"sections": [
"title",
"description",
"fields",
"special_access_rules",
"field_reference"
],
"title": "VendorCallCenterStatusMap - Data API",
"description": "Stores a mapping between a call center vendor agent status and a Salesforce presence status for an associated call center. This object is available in API version 54.0 and later.",
"fields_columns": [
"type",
"properties",
"description",
"relationship_name",
"relationship_type",
"refers_to"
],
"fields": {
"CallCenterId": {
"type": "reference",
"properties": "Create, Filter, Group, Sort, Update",
"description": "Reference to a call center. This is a relationship field.",
"relationship_name": "CallCenter",
"relationship_type": "Lookup",
"refers_to": "CallCenter"
},
"ExternalStatus": {
"type": "string",
"properties": "Create, Filter, Group, idLookup, Sort, Update",
"description": "Status value to set for the call center vendor agent."
},
"ServicePresenceStatusId": {
"type": "reference",
"properties": "Create, Filter, Group, Sort, Update",
"description": "Reference to a presence status that can be assigned to a service channel. This is a relationship field.",
"relationship_name": "ServicePresenceStatus",
"relationship_type": "Lookup",
"refers_to": "ServicePresenceStatus"
}
},
"special_access_rules": "To access this object, Omni-Channel and Salesforce Voice must be enabled.\n\nTo access this object, Omni-Channel and Salesforce\n Voice must be enabled.",
"field_reference": {
"CallCenterId": {
"field_label": "Call Center ID",
"type": "reference",
"length": "18"
},
"CreatedById": {
"field_label": "Created By ID",
"type": "reference",
"length": "18"
},
"CreatedDate": {
"field_label": "Created Date",
"type": "datetime"
},
"ExternalStatus": {
"field_label": "External Presence Status",
"type": "string",
"length": "255"
},
"Id": {
"field_label": "Vendor Call Center Status Mapping ID",
"type": "id",
"length": "18"
},
"IsDeleted": {
"field_label": "Deleted",
"type": "boolean"
},
"LastModifiedById": {
"field_label": "Last Modified By ID",
"type": "reference",
"length": "18"
},
"LastModifiedDate": {
"field_label": "Last Modified Date",
"type": "datetime"
},
"ServicePresenceStatusId": {
"field_label": "Service Presence Status ID",
"type": "reference",
"length": "18"
},
"SystemModstamp": {
"field_label": "System Modstamp",
"type": "datetime"
}
},
"field_reference_columns": [
"field_label",
"type",
"length"
]
}