afv-library/skills/integrating-webapp-agentforce-conversation-client/docs/troubleshooting.md
k-j-kim 6ab99f7368
Add webapp skills from template, sync script updates
- Rename skill folders from salesforce-webapp-* to *-webapp-* convention
- Update sync-template-skills.js: set SKILL.md front matter name to dest folder
- Remove sync-template-skills workflow and pin-template-deps script
- Add .synced-template-skills.json manifest, deploying-webapp-to-salesforce skill
- Replace salesforce-webapp-designing-webapp-ui-ux with designing-webapp-ui-ux

Made-with: Cursor
2026-03-18 15:06:58 -07:00

61 lines
1.2 KiB
Markdown

# Troubleshooting
Common issues when using the Agentforce Conversation Client.
---
### Component throws "requires agentId"
**Cause:** `agentId` was not passed.
**Solution:** Pass `agentId` directly as a flat prop:
```tsx
<AgentforceConversationClient agentId="0Xx000000000000AAA" />
```
---
### Chat widget does not appear
**Cause:** Invalid `agentId` or inactive agent.
**Solution:**
1. Confirm the id is correct (18-char Salesforce id, starts with `0Xx`).
2. Ensure the agent is Active in **Setup → Agents**.
3. Verify the agent is deployed to the target channel.
---
### Authentication error on localhost
**Cause:** `localhost:<PORT>` is not trusted for inline frames.
**Solution:**
1. Go to **Setup → Session Settings → Trusted Domains for Inline Frames**.
2. Add `localhost:<PORT>` (example: `localhost:3000`).
3. Restart the dev server.
---
### Blank iframe / auth session issues
**Cause:** First-party Salesforce cookie restriction is enabled.
**Solution:**
1. Go to **Setup → Session Settings**.
2. Find **Require first party use of Salesforce cookies**.
3. Disable it.
4. Save and reload.
---
### Multiple chat widgets appear
**Cause:** Component rendered more than once.
**Solution:** Render one instance in app layout only.