afv-library/skills/salesforce-webapp-feature-react-agentforce-conversation-client-integrating-agentforce-conversation-client/docs/troubleshooting.md
k-j-kim 6d9ba6f113
feat: pin template deps to latest npm versions and flatten skill folders
- Add pin-template-deps.js to resolve "*" deps to exact npm versions
- Integrate pinning into sync-template-skills npm script
- Remove check-template-skills-versions.js (no longer needed)
- Simplify workflow to single sync step
- Flatten skill output: one folder per skill with cleaned names

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2026-03-18 15:06:43 -07:00

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# Troubleshooting
Common issues when using the Agentforce Conversation Client.
---
### Component throws "requires agentId"
**Cause:** `agentId` was not passed.
**Solution:** Pass `agentId` directly as a flat prop:
```tsx
<AgentforceConversationClient agentId="0Xx000000000000AAA" />
```
---
### Chat widget does not appear
**Cause:** Invalid `agentId` or inactive agent.
**Solution:**
1. Confirm the id is correct (18-char Salesforce id, starts with `0Xx`).
2. Ensure the agent is Active in **Setup → Agents**.
3. Verify the agent is deployed to the target channel.
---
### Authentication error on localhost
**Cause:** `localhost:<PORT>` is not trusted for inline frames.
**Solution:**
1. Go to **Setup → Session Settings → Trusted Domains for Inline Frames**.
2. Add `localhost:<PORT>` (example: `localhost:3000`).
3. Restart the dev server.
---
### Blank iframe / auth session issues
**Cause:** First-party Salesforce cookie restriction is enabled.
**Solution:**
1. Go to **Setup → Session Settings**.
2. Find **Require first party use of Salesforce cookies**.
3. Disable it.
4. Save and reload.
---
### Multiple chat widgets appear
**Cause:** Component rendered more than once.
**Solution:** Render one instance in app layout only.