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73 lines
2.1 KiB
Plaintext
73 lines
2.1 KiB
Plaintext
# Simple Q&A Agent Template
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# A minimal agent that handles basic questions using LLM reasoning only
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# No external actions - just conversational AI
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#
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# Usage: Replace {{placeholders}} with your values
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# Required: agent_name, default_agent_user, agent_label, description
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system:
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instructions: "{{SystemInstructions}}"
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messages:
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welcome: "{{WelcomeMessage}}"
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error: "I'm sorry, I encountered an issue. Please try again."
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config:
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agent_name: "{{AgentApiName}}"
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default_agent_user: "{{AgentUser}}"
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agent_label: "{{AgentLabel}}"
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description: "{{AgentDescription}}"
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variables:
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EndUserId: linked string
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source: @MessagingSession.MessagingEndUserId
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description: "Messaging End User ID"
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RoutableId: linked string
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source: @MessagingSession.Id
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description: "Messaging Session ID"
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ContactId: linked string
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source: @MessagingEndUser.ContactId
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description: "Contact ID"
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user_query: mutable string
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description: "The user's current question or request"
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language:
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default_locale: "en_US"
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additional_locales: ""
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all_additional_locales: False
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start_agent topic_selector:
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label: "Topic Selector"
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description: "Routes incoming requests to the Q&A handler"
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reasoning:
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instructions: ->
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| Listen to the user's question.
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| Route to the Q&A handler for processing.
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actions:
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handle_question: @utils.transition to @topic.qa_handler
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end_conversation: @utils.transition to @topic.farewell
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topic qa_handler:
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label: "Q&A Handler"
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description: "Handles questions and provides answers"
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reasoning:
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instructions: ->
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| Answer the user's question based on your knowledge.
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| Be helpful, accurate, and concise.
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| Keep responses clear and easy to understand.
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| If you need more information, ask clarifying questions.
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actions:
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new_question: @utils.transition to @topic.topic_selector
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end_conversation: @utils.transition to @topic.farewell
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topic farewell:
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label: "Farewell"
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description: "Ends the conversation gracefully"
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reasoning:
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instructions: ->
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| Thank the user for their questions.
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| Wish them a great day.
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| Let them know they can return anytime for more help.
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