afv-library/skills/investigating-agentforce-d360/assets/dc/feedback_details.sql
rjayagopal 20ae436442 @W-22707610 feat: add investigating-agentforce-d360 skill
Data Cloud 360° view of a single Agentforce session — DC-only, zero
Splunk dependency. Pulls 24 STDM + GenAI DMOs via the Data Cloud Query
REST API, assembles a hierarchical session tree (Interaction → Step →
Generation → GatewayRequest), and renders a human-readable markdown
summary with transcript + per-turn topic/action invocations + LLM
generations + tool calls + audit chain.

Migrated as a standalone Apache-2.0 skill from an internal hub plugin —
self-contained, no sibling-skill or plugin dependencies.

What this skill answers:
  - "Trace session <uuid>" / "Summarize what happened in <0Mw…>"
  - "Find escalated sessions today on Messaging in <org>"
  - Session discovery by time / agent / channel / outcome / conversation
    text when the user has no session id

What it does NOT answer (use a different surface):
  - Design-time architecture — use investigating-agentforce-architecture
  - Runtime planner availability — DC alone can't tell you which
    topic/action was eligible for the classifier on a given turn

Skill layout:
  - 8 Python pipeline modules (fetch_dc, assemble_dc, render_dc,
    discover_sessions, resolve_session, dc, storage, config)
  - 4 _shared helpers (paths, fs_guard, sql, __init__) with skill-scoped
    DATA_ROOT (~/.claude/data/investigating-agentforce-d360/)
  - 26 SQL templates under assets/dc/
  - 27 test files (367 tests + 18 subtests, 100% passing)
  - 3 reference docs (artifacts.md, dc_dmo_fields.md,
    dc_pipeline_contract.md)
  - SKILL.md (sf-skills frontmatter, license: Apache-2.0,
    metadata.version: "1.0")
  - README.md (external-facing quick-start)
  - tools/grant_allowlist.py (idempotent first-run permission grant)
  - tools/archive_data_dir.sh (opt-in stop-hook tarballer)

Quality gates:
  - pytest scripts/tests/: 367 passed + 18 subtests, 0 failures
  - npm run validate:skills: 62 of 62 skill(s) checked, 0 errors
  - Live end-to-end runs against 3 real Salesforce sessions exercising
    both the full-tree and STDM-lag gateway-direct render branches
  - 4 independent code-review rounds (correctness, security, markdown,
    architecture-critic) — all findings addressed

Customer-data hygiene: no live tenant ids, no internal sprint markers,
no hub/sibling-skill references. Synthetic fixtures look obviously
synthetic (`019dface-…` UUIDs, `0MwTESTMSG…` MessagingSession ids,
`00DTESTORG…` org ids, `MyAgent` placeholder agent name).

Sibling skill: investigating-agentforce-architecture (PR #278) — same
migration pattern, design-time metadata; complementary scope.
2026-05-28 20:57:52 +10:00

39 lines
1.3 KiB
SQL

-- Free-text / structured detail attached to a feedback event.
-- DMO: GenAIFeedbackDetail__dlm
--
-- Placeholders (substituted by scripts/dc.py.load_sql):
-- WHERE_CLAUSE — the filter expression, no "WHERE" keyword
-- ORDER_BY — full "ORDER BY <col>" or empty string
--
-- Zero or more rows per feedback. `feedbackText__c` is what the user typed;
-- `appFeedback__c` is an app-layer tag (e.g. the reason bucket).
-- Joined via `parent__c = GenAIFeedback.feedbackId__c`.
--
-- NOTE: No `ssot__` prefix — fields end in `__c` directly.
SELECT
feedbackDetailId__c,
parent__c,
feedbackText__c,
appFeedback__c,
feature__c,
timestamp__c,
orgId__c,
cloud__c
FROM GenAIFeedbackDetail__dlm
WHERE {{WHERE_CLAUSE}}
{{ORDER_BY}};
-- ============================================================================
-- EXAMPLE WHERE clauses (pass via where_clause=)
-- ============================================================================
-- Details for a set of feedback rows
-- WHERE → parent__c IN ('<feedback_id1>','<feedback_id2>',...)
-- ORDER BY → ORDER BY timestamp__c
-- Free-text feedback only (DC Query returns "" for unset text, not NULL)
-- WHERE → parent__c IN ('<feedback_id1>','<feedback_id2>')
-- AND feedbackText__c IS NOT NULL AND feedbackText__c != ''