mirror of
https://github.com/forcedotcom/afv-library.git
synced 2026-07-30 03:09:50 +08:00
48 lines
3.1 KiB
JSON
48 lines
3.1 KiB
JSON
{
|
|
"sections": [
|
|
"title",
|
|
"description",
|
|
"file_information",
|
|
"directory_location",
|
|
"fields",
|
|
"wsdl_segment",
|
|
"declarative_metadata_sample_definition"
|
|
],
|
|
"title": "OmniChannelSettings - Metadata API",
|
|
"description": "Represents the Omni-Channel settings for an org.",
|
|
"file_information": ".settings",
|
|
"directory_location": "settings",
|
|
"fields_columns": [
|
|
"type",
|
|
"description"
|
|
],
|
|
"fields": {
|
|
"enableOmniAutoLoginPrompt": {
|
|
"type": "boolean",
|
|
"description": "Indicates whether to display a login confirmation upon loading a console with Omni-Channel. The default value is false. When true, the console displays a prompt before logging into Omni-Channel when an agent opens another Omni-Channel console in a different tab or window or refreshes the current tab. The agent is logged out of Omni-Channel on other consoles and any ongoing conversations are ended. Available in API version 47.0 and later."
|
|
},
|
|
"enableOmniChannel": {
|
|
"type": "boolean",
|
|
"description": "Indicates whether Omni-Channel is enabled, giving you access to the objects required to set up the feature in your org. The default value is false."
|
|
},
|
|
"enableOmniSecondaryRoutingPriority": {
|
|
"type": "boolean",
|
|
"description": "Indicates whether Secondary Routing Priority is enabled in your org. The default value is false. Available in API version 47.0 and later."
|
|
},
|
|
"enableOmniSkillsRouting": {
|
|
"type": "boolean",
|
|
"description": "Indicates whether skills-based routing is enabled in your org. The default value is false."
|
|
},
|
|
"enableOmniStatusCapModel": {
|
|
"type": "boolean",
|
|
"description": "Indicates whether the status based capacity model for rep work is enabled or not. The default value is false."
|
|
}
|
|
},
|
|
"wsdl_segment": "```xml\n<xsd:complexType name=\"OmniChannelSettings\">\n <xsd:complexContent>\n <xsd:extension base=\"tns:Metadata\">\n <xsd:sequence>\n <xsd:element name=\"enableOmniAutoLoginPrompt\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniChannel\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniSecondaryRoutingPriority\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniSkillsRouting\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniStatusCapModel\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n </xsd:sequence>\n </xsd:extension>\n </xsd:complexContent>\n</xsd:complexType>\n```",
|
|
"declarative_metadata_sample_definition": [
|
|
{
|
|
"description": "The following is an example of a OmniChannelSettings component.",
|
|
"code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<OmniChannelSettings xmlns=\"http://soap.sforce.com/2006/04/metadata\">\n <enableOmniChannel>true</enableOmniChannel>\n <enableOmniAutoLoginPrompt>true</enableOmniAutoLoginPrompt>\n <enableOmniSecondaryRoutingPriority>true</enableOmniSecondaryRoutingPriority>\n <enableOmniSkillsRouting>true</enableOmniSkillsRouting>\n</OmniChannelSettings>"
|
|
}
|
|
]
|
|
} |