mirror of
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48 lines
3.1 KiB
JSON
48 lines
3.1 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"file_information",
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"directory_location",
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"fields",
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"wsdl_segment",
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"declarative_metadata_sample_definition"
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],
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"title": "OmniChannelSettings - Metadata API",
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"description": "Represents the Omni-Channel settings for an org.",
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"file_information": ".settings",
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"directory_location": "settings",
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"fields_columns": [
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"type",
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"description"
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],
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"fields": {
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"enableOmniAutoLoginPrompt": {
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"type": "boolean",
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"description": "Indicates whether to display a login confirmation upon loading a console with Omni-Channel. The default value is false. When true, the console displays a prompt before logging into Omni-Channel when an agent opens another Omni-Channel console in a different tab or window or refreshes the current tab. The agent is logged out of Omni-Channel on other consoles and any ongoing conversations are ended. Available in API version 47.0 and later."
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},
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"enableOmniChannel": {
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"type": "boolean",
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"description": "Indicates whether Omni-Channel is enabled, giving you access to the objects required to set up the feature in your org. The default value is false."
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},
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"enableOmniSecondaryRoutingPriority": {
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"type": "boolean",
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"description": "Indicates whether Secondary Routing Priority is enabled in your org. The default value is false. Available in API version 47.0 and later."
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},
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"enableOmniSkillsRouting": {
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"type": "boolean",
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"description": "Indicates whether skills-based routing is enabled in your org. The default value is false."
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},
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"enableOmniStatusCapModel": {
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"type": "boolean",
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"description": "Indicates whether the status based capacity model for rep work is enabled or not. The default value is false."
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}
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},
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"wsdl_segment": "```xml\n<xsd:complexType name=\"OmniChannelSettings\">\n <xsd:complexContent>\n <xsd:extension base=\"tns:Metadata\">\n <xsd:sequence>\n <xsd:element name=\"enableOmniAutoLoginPrompt\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniChannel\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniSecondaryRoutingPriority\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniSkillsRouting\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n <xsd:element name=\"enableOmniStatusCapModel\" minOccurs=\"0\" type=\"xsd:boolean\"/>\n </xsd:sequence>\n </xsd:extension>\n </xsd:complexContent>\n</xsd:complexType>\n```",
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"declarative_metadata_sample_definition": [
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{
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"description": "The following is an example of a OmniChannelSettings component.",
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"code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<OmniChannelSettings xmlns=\"http://soap.sforce.com/2006/04/metadata\">\n <enableOmniChannel>true</enableOmniChannel>\n <enableOmniAutoLoginPrompt>true</enableOmniAutoLoginPrompt>\n <enableOmniSecondaryRoutingPriority>true</enableOmniSecondaryRoutingPriority>\n <enableOmniSkillsRouting>true</enableOmniSkillsRouting>\n</OmniChannelSettings>"
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}
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]
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} |