afv-library/skills/implementing-webapplication-agentforce-conversation-client/references/troubleshooting.md
k-j-kim a779945206
Rename webapp/webapplication to UI bundle in skills (#129)
* Split generating-webapp-metadata into single-purpose skills

Extract the deployment sequence into a new deploying-webapp skill so each
webapp skill describes exactly one actionable goal. This improves agent
skill selection accuracy by eliminating multi-concern descriptions.

- generating-webapp-metadata: now focused on scaffolding, bundle config, CSP
- deploying-webapp: new skill for the 7-step deployment sequence

* Rename -webapp- skill directories and references to -webapplication-

Rename all 7 webapp skill directories to use the full "webapplication"
entity name. Update frontmatter name fields, cross-skill references,
and descriptive prose. Package names and CLI commands are preserved
as-is since those are actual identifiers.
2026-03-30 11:49:19 -05:00

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# Troubleshooting
Common issues when using the Agentforce Conversation Client.
---
### Component throws "requires agentId"
**Cause:** `agentId` was not passed.
**Solution:** Pass `agentId` directly as a flat prop:
```tsx
<AgentforceConversationClient agentId="0Xx000000000000AAA" />
```
---
### Chat widget does not appear
**Cause:** Invalid `agentId` or inactive agent.
**Solution:**
1. Confirm the id is correct (18-char Salesforce id, starts with `0Xx`).
2. Ensure the agent is Active in **Setup → Agentforce Agents**.
3. Verify the agent is deployed to the target channel.
---
### Authentication error on localhost
**Cause:** `localhost:<PORT>` is not trusted for inline frames.
**Solution:**
1. Go to **Setup → Session Settings → Trusted Domains for Inline Frames**.
2. Add `localhost:<PORT>` (example: `localhost:3000`).
**Important:**
- This setting should be **temporary for local development only**.
- **Remove `localhost:<PORT>` from trusted domains after development**.
- **Recommended:** Test the Agentforce conversation client in a deployed app instead of relying on localhost trusted domains for extended periods.
---
### Blank iframe / auth session issues
**Possible cause:** First-party Salesforce cookie restriction may block embedded auth flow in some environments.
**Solution:**
1. Go to **Setup → Session Settings**.
2. Find **Require first party use of Salesforce cookies**.
3. Disable it **only if needed and approved by your security/admin team**.
4. Save and reload.