mirror of
https://github.com/forcedotcom/afv-library.git
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91 lines
6.8 KiB
JSON
91 lines
6.8 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"file_information",
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"directory_location",
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"fields",
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"sub_types",
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"wsdl_segment",
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"declarative_metadata_sample_definition"
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],
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"title": "BusinessProcessGroup - Metadata API",
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"description": "Represents the surveys used to track customers’ experiences across different stages in their lifecycle. This type extends the Metadata metadata type and inherits its fullName field.",
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"file_information": ".businessProcessGroup",
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"directory_location": "businessProcessGroups",
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"fields_columns": [
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"type",
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"description"
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],
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"fields": {
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"businessProcessDefinitions": {
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"type": "BusinessProcessDefinition[]",
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"description": "A list that defines stages in a customer lifecycle map."
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},
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"customerSatisfactionMetric": {
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"type": "SurveyQuestionType(enumeration of type string)",
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"description": "Types of questions that can be associated with stages in a customer lifecycle map. Valid values are: Attachment Boolean CSAT Currency Date DateTime FreeText Image NPS Matrix MultiChoice MultiSelectPicklist NPS Number Picklist Rating ShortText Slider StackRank Toggle",
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"required": true
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},
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"description": {
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"type": "string",
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"description": "A description of the customer lifecycle map."
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},
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"masterLabel": {
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"type": "string",
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"description": "The name of the customer lifecycle map.",
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"required": true
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}
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},
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"sub_types": {
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"BusinessProcessDefinition": {
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"businessProcessFeedbacks": {
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"type": "BusinessProcessFeedback[]",
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"description": "A list of stages in a customer lifecycle map."
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},
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"description": {
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"type": "string",
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"description": "A description of a stage in the customer lifecycle map."
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},
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"developerName": {
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"type": "string",
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"description": "The API name of a stage in the customer lifecycle map. Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field.",
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"required": true
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},
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"masterLabel": {
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"type": "string",
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"description": "The name of a stage in the customer lifecycle map.",
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"required": true
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},
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"sequenceNumber": {
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"type": "int",
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"description": "The position of a stage in the customer lifecycle map.",
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"required": true
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}
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},
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"BusinessProcessFeedback": {
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"actionName": {
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"type": "string",
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"description": "The name of the survey used to collect feedback",
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"required": true
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},
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"actionParam": {
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"type": "string",
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"description": "The name of the survey question used to collect feedback.",
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"required": true
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},
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"actionType": {
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"type": "ExpFeedbackCollType(enumeration of type string)",
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"description": "The mode of feedback collection. Valid values are: PHONE_CALL SURVEY",
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"required": true
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}
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}
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},
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"wsdl_segment": "```xml\n<xsd:complexType name=\"BusinessProcessDefinition\">\n <xsd:sequence>\n <xsd:element name=\"businessProcessFeedbacks\" minOccurs=\"0\" maxOccurs=\"unbounded\" type=\"tns:BusinessProcessFeedback\"/>\n <xsd:element name=\"description\" minOccurs=\"0\" type=\"xsd:string\"/>\n <xsd:element name=\"developerName\" type=\"xsd:string\"/>\n <xsd:element name=\"masterLabel\" type=\"xsd:string\"/>\n <xsd:element name=\"sequenceNumber\" type=\"xsd:int\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:complexType name=\"BusinessProcessFeedback\">\n <xsd:sequence>\n <xsd:element name=\"actionName\" type=\"xsd:string\"/>\n <xsd:element name=\"actionParam\" type=\"xsd:string\"/>\n <xsd:element name=\"actionType\" type=\"tns:ExpFeedbackCollType\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:complexType name=\"BusinessProcessGroup\">\n <xsd:complexContent>\n <xsd:extension base=\"tns:Metadata\">\n <xsd:sequence>\n <xsd:element name=\"businessProcessDefinitions\" minOccurs=\"0\" maxOccurs=\"unbounded\" type=\"tns:BusinessProcessDefinition\"/>\n <xsd:element name=\"customerSatisfactionMetric\" type=\"tns:SurveyQuestionType\"/>\n <xsd:element name=\"description\" minOccurs=\"0\" type=\"xsd:string\"/>\n <xsd:element name=\"masterLabel\" type=\"xsd:string\"/>\n </xsd:sequence>\n </xsd:extension>\n </xsd:complexContent>\n</xsd:complexType>\n<xsd:simpleType name=\"ExpFeedbackCollType\">\n <xsd:restriction base=\"xsd:string\">\n <xsd:enumeration value=\"SURVEY\"/>\n <xsd:enumeration value=\"PHONE_CALL\"/>\n </xsd:restriction>\n</xsd:simpleType>\n<xsd:complexType name=\"Metadata\">\n <xsd:sequence>\n <xsd:element name=\"fullName\" minOccurs=\"0\" type=\"xsd:string\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:simpleType name=\"SurveyQuestionType\">\n <xsd:restriction base=\"xsd:string\">\n <xsd:enumeration value=\"MultiChoice\"/>\n <xsd:enumeration value=\"RadioButton\"/>\n <xsd:enumeration value=\"FreeText\"/>\n <xsd:enumeration value=\"Date\"/>\n <xsd:enumeration value=\"Rating\"/>\n <xsd:enumeration value=\"CSAT\"/>\n <xsd:enumeration value=\"Slider\"/>\n <xsd:enumeration value=\"Picklist\"/>\n <xsd:enumeration value=\"NPS\"/>\n <xsd:enumeration value=\"StackRank\"/>\n <xsd:enumeration value=\"Currency\"/>\n <xsd:enumeration value=\"Number\"/>\n <xsd:enumeration value=\"DateTime\"/>\n <xsd:enumeration value=\"Toggle\"/>\n <xsd:enumeration value=\"MultiSelectPicklist\"/>\n <xsd:enumeration value=\"Image\"/>\n <xsd:enumeration value=\"Boolean\"/>\n <xsd:enumeration value=\"ShortText\"/>\n <xsd:enumeration value=\"Attachment\"/>\n <xsd:enumeration value=\"Matrix\"/>\n </xsd:restriction>\n</xsd:simpleType>\n```",
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"declarative_metadata_sample_definition": [
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{
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"description": "The following is an example of a BusinessProcessGroup component.",
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"code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<BusinessProcessGroup xmlns=\"http://soap.sforce.com/2006/04/metadata\">\n <businessProcessDefinitions>\n <developerName>Customer_Onboarding</developerName>\n <masterLabel>Customer Onboarding</masterLabel>\n <description>A stage in a customer's lifecycle.</description>\n <sequenceNumber>0</sequenceNumber>\n <businessProcessFeedbacks>\n <actionType>Survey</actionType>\n <actionName>New Customer CSAT</actionName>\n <actionParam>How would you rate our service?</actionParam>\n </businessProcessFeedbacks>\n </businessProcessDefinitions>\n <customerSatisfactionMetric>NPS</customerSatisfactionMetric>\n <masterLabel>Customer Lifecycle</masterLabel>\n <description>This map tracks the feedback provided by customers' at different stages during their lifecycle.</description>\n</BusinessProcessGroup>"
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}
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]
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} |