mirror of
https://github.com/forcedotcom/afv-library.git
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69 lines
3.8 KiB
JSON
69 lines
3.8 KiB
JSON
{
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"sections": [
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"title",
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"description",
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"file_information",
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"directory_location",
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"fields",
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"sub_types",
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"wsdl_segment",
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"declarative_metadata_sample_definition"
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],
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"title": "Skill - Metadata API",
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"description": "Represents the settings for a skill used for field service or to route chats to agents in Chat, such as the name of the skill and which agents the skills are assigned to.",
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"file_information": ".skill",
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"directory_location": "skills",
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"fields_columns": [
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"type",
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"description"
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],
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"fields": {
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"assignments": {
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"type": "SkillAssignments",
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"description": "Specifies how skills are assigned to Chat users. Skills can be assigned to sets of users or sets of profiles."
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},
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"description": {
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"type": "string",
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"description": "Specifies the description of the skill. This field is available in API version 38.0 and later."
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},
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"label": {
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"type": "string",
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"description": "Specifies the name of the skill."
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},
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"skillType": {
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"type": "string",
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"description": "Specifies the skill type, such as language or department, associated with the skill. This field is available in API version 58.0 and later."
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}
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},
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"sub_types": {
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"SkillAssignments": {
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"profiles": {
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"type": "SkillProfileAssignments",
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"description": "Specifies the profiles that are associated with a specific skill."
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},
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"users": {
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"type": "SkillUserAssignments",
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"description": "Specifies the users that are associated with a specific skill."
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}
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},
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"SkillProfileAssignments": {
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"profile": {
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"type": "string",
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"description": "Specifies the custom name of the profile associated with a specific skill."
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}
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},
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"SkillUserAssignments": {
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"user": {
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"type": "string",
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"description": "Specifies the username of the user associated with a specific skill."
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}
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}
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},
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"wsdl_segment": "```xml\n<xsd:complexType name=\"Metadata\">\n <xsd:sequence>\n <xsd:element name=\"fullName\" minOccurs=\"0\" type=\"xsd:string\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:complexType name=\"Skill\">\n <xsd:complexContent>\n <xsd:extension base=\"tns:Metadata\">\n <xsd:sequence>\n <xsd:element name=\"assignments\" minOccurs=\"0\" type=\"tns:SkillAssignments\"/>\n <xsd:element name=\"description\" minOccurs=\"0\" type=\"xsd:string\"/>\n <xsd:element name=\"label\" type=\"xsd:string\"/>\n <xsd:element name=\"skillType\" minOccurs=\"0\" type=\"xsd:string\"/>\n </xsd:sequence>\n </xsd:extension>\n </xsd:complexContent>\n</xsd:complexType>\n<xsd:complexType name=\"SkillAssignments\">\n <xsd:sequence>\n <xsd:element name=\"profiles\" minOccurs=\"0\" type=\"tns:SkillProfileAssignments\"/>\n <xsd:element name=\"users\" minOccurs=\"0\" type=\"tns:SkillUserAssignments\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:complexType name=\"SkillProfileAssignments\">\n <xsd:sequence>\n <xsd:element name=\"profile\" minOccurs=\"0\" maxOccurs=\"unbounded\" type=\"xsd:string\"/>\n </xsd:sequence>\n</xsd:complexType>\n<xsd:complexType name=\"SkillUserAssignments\">\n <xsd:sequence>\n <xsd:element name=\"user\" minOccurs=\"0\" maxOccurs=\"unbounded\" type=\"xsd:string\"/>\n </xsd:sequence>\n</xsd:complexType>\n```",
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"declarative_metadata_sample_definition": [
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{
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"description": "This is a sample of a skill file.",
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"code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Skill xmlns=\"http://soap.sforce.com/2006/04/metadata\">\n <label>My Skill 1</label>\n <assignments>\n <profiles>\n <profile>LiveAgentOperator</profile>\n <profile>LiveAgentSupervisor</profile>\n </profiles>\n <users>\n <user>jdoe@acme.com</user>\n </users>\n </assignments>\n</Skill>"
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}
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]
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} |